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Install and connect your Security Center SaaS application.
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Configuring advanced settings on intrusion panels
After you add an intrusion panel in Genetec™ Configuration web, you can configure its advanced settings in Genetec Configuration desktop.
Configuring Security Center SaaS to trigger alarms on intrusion panels
You can configure Security Center SaaS to trigger alarms on intrusion panels. This is done by physically connecting the input pin associated with an alarm to an output relay on the panel, and configuring the pair as a virtual alarm in Genetec™ Configuration desktop.

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  - Preparing a Bosch intrusion panel to add to Security Center SaaS
    Configure the settings on your Bosch intrusion panel before adding the panel to Security Center SaaS.
  - Adding Bosch intrusion panels
    To monitor, control, and report on a Bosch intrusion panel, you must add it to a Genetec Cloudlink™ appliance in Security Center SaaS.
  - Configuring Bosch intrusion panel settings
    If you modify the settings on a Bosch intrusion panel, you must update the corresponding settings in Genetec™ Configuration web to ensure proper synchronization.
  - Configuring advanced settings on intrusion panels
    After you add an intrusion panel in Genetec™ Configuration web, you can configure its advanced settings in Genetec Configuration desktop.
    - Configuring the communications parameters of the Genetec Intrusion Protocol
      You can change the default parameters that apply to all intrusion detection units connected to the Intrusion Manager role.
    - Changing the default icons of input types
      To identify a type of input on a map, you can assign an icon to an input type.
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      After you add an intrusion panel to a Genetec™ Cloudlink, you can import the users of the panel into Security Center SaaS.
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      By linking cameras to intrusion detection areas, the video footage associated with an intrusion event can be displayed and reviewed in Genetec™ Operation.
    - Assigning cameras to inputs
      By linking cameras to inputs, the video footage associated with an intrusion event can be displayed and reviewed in Genetec™ Operation.
    - Modifying intrusion detection areas
      To rename intrusion detection areas and adjust the outputs that trigger alarms within them, you can modify the settings of the corresponding intrusion area.
    - Modifying intrusion panel inputs
      If an intrusion input requires renaming, you can modify its name in Genetec™ Configuration desktop.
    - Modifying intrusion panel outputs
      If an intrusion output requires renaming, you can edit its name in Genetec™ Configuration desktop.
    - Exporting Security Center SaaS cardholders to the Genetec Intrusion Bridge
      Before you add Security Center SaaS cardholders to an intrusion panel, you must push them to the Genetec™ Intrusion Bridge.
    - Adding Security Center SaaS cardholders to a Bosch intrusion panel
      If a cardholder requires access to an intrusion panel, you can add them to a panel in Genetec™ Configuration desktop.
    - Removing users from an intrusion panel
      If a cardholder no longer requires access to an intrusion panel, you can remove them from the panel in Genetec™ Configuration desktop.
    - Removing cardholders temporarily from an intrusion panel
      To temporarily remove a cardholder or cardholder group from an intrusion panel, you can exclude them on the panel in Security Center SaaS.
    - Configuring Security Center SaaS to trigger alarms on intrusion panels
      You can configure Security Center SaaS to trigger alarms on intrusion panels. This is done by physically connecting the input pin associated with an alarm to an output relay on the panel, and configuring the pair as a virtual alarm in Genetec™ Configuration desktop.
  - Enabling intrusion panel monitoring
    To enable operators to monitor an intrusion panel in Genetec™ Operation, you must add the intrusion panel entities to maps.
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Glossary

Configuring Security Center SaaS to trigger alarms on intrusion panels

2025-07-14

You can configure Security Center SaaS to trigger alarms on intrusion panels. This is done by physically connecting the input pin associated with an alarm to an output relay on the panel, and configuring the pair as a virtual alarm in Genetec™ Configuration desktop.

Before you begin

Prepare the intrusion panel:

Associate an input pin to an alarm on the intrusion panel. This might require proprietary software.
Physically connect that input pin to an output relay on the same panel.

What you should know

In Security Center SaaS, the Trigger intrusion alarm action activates alarms on intrusion detection areas. For panels that do not support alarm activation from an external source, you must physically connect an output to an alarm input on the intrusion panel. This creates a virtual alarm. The input that you physically connected to the output creates a virtual input.

When the virtual alarm is configured, Security Center SaaS activates the output linked to the physical alarm input whenever the Trigger intrusion alarm action is used, thereby triggering the intrusion alarm.

Procedure

From the homepage in Genetec™ Configuration desktop, open the Area view task.
Select the intrusion detection area to configure, and click the Properties tab.
From the Output list, select the output relay that is physically connected to the input pin.
From the Input list, select the input pin that is physically connected to the output relay.
Click Apply.

The input icon changes to a virtual input icon (

), to indicate that it is now a virtual input.