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Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Requirements
Presale checklist
Use this checklist to collect information about the customer's environment and verify that it meets Security Center SaaS requirements.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
- Requirements
  - Presale checklist
    Use this checklist to collect information about the customer's environment and verify that it meets Security Center SaaS requirements.
  - Network requirements
    To successfully deploy Security Center SaaS in the cloud, network infrastructure must meet performance criteria and network policy must follow setup recommendations.
  - Client workstation requirements
    To ensure optimal performance, client workstations must meet or exceed the minimum, recommended, or high-performance profile for Security Center SaaS.
  - Port requirements
    To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
  - About data centers
    A data center is a secure facility that hosts critical computing systems with built‑in redundancy for power, connectivity, and security. Security Center SaaS uses Microsoft Azure data centers to support regional performance, compliance, and data residency requirements.
  - Supported devices
    For a list of devices and the associated firmware that are supported with Security Center SaaS, see the Security Center SaaS Supported Device List.
  - Supported features
    For an overview of the key features and differences between Security Center SaaS and Security Center on-premises, see the Security Center SaaS Features Matrix.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Presale checklist

2026-01-20

Use this checklist to collect information about the customer's environment and verify that it meets Security Center SaaS requirements.

Review the internet service level agreement (SLA) with the customer's internet provider.
Resolve any outstanding IT or security concerns before purchase.
Make sure that Security Center SaaS supports the features that you need
Note:
Plugin integrations are not supported.

Estimate the number of simultaneous users of the following software:

Security Center SaaS
Genetec™ Configuration desktop
Genetec™ Operation desktop
SC SaaS Operation mobile application

Check access control information:

Number of Synergis™ Cloud Link units
Number of Axis Powered by Genetec units
Number of access control devices, such as readers, inputs, and outputs
Estimated number of cardholders and credentials to be handled

Check video information:

Number of camera devices, including models
Number of Genetec Cloudlink™ appliances
FPS, resolution, and retention to ensure that the correct package is chosen

Check Federation™ information:

Video compression standards, of which only H.264 is supported
To view H.265 (HEVC) and AV1 video streams that are federated into Security Center SaaS, user workstations must have an NVIDIA GPU or Intel Quick Sync (11th-generation CPU or newer) and the latest version of Google Chrome or Microsoft Edge.
ISP policies: Static versus dynamic IP addressing
Required firewall configuration
Number of remote systems and their corresponding federated camera connections
Available upload bandwidth per site
Any required expansion resources on site, such as IP door controllers