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Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Requirements
Presale checklist
Use this checklist to collect customer environment information, validate Security Center SaaS requirements, and estimate deployment requirements before purchase.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
- Requirements
  - Presale checklist
    Use this checklist to collect customer environment information, validate Security Center SaaS requirements, and estimate deployment requirements before purchase.
  - Network requirements
    Network connectivity for Security Center SaaS must meet specific latency, availability, bandwidth, and federation requirements to support reliable operation.
  - Client workstation requirements
    Determine the workstation profile required for Security Center SaaS based on your workload, including administration, video monitoring, investigations, and other resource-intensive operations.
  - Port requirements
    To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
  - About data centers
    A data center is a secure physical facility that houses the compute, storage, and networking resources used to deliver cloud services. For Genetec cloud services, data centers are part of the managed infrastructure operated by the cloud provider.
  - Supported devices
    Verify that the devices and firmware versions planned for deployment are supported in Security Center SaaS.
  - Supported features
    Use the Security Center SaaS Features Matrix to compare supported features, licensing options, and capability differences between Security Center SaaS and Security Center on-premises when planning a system deployment.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Presale checklist

2026-08-13

Use this checklist to collect customer environment information, validate Security Center SaaS requirements, and estimate deployment requirements before purchase.

General requirements


Information to verify	Details
Internet service agreement	Review the customer's internet service level agreement (SLA).
IT and security requirements	Identify any unresolved IT, cybersecurity, or compliance concerns.
Feature support	Verify that required features are supported by Security Center SaaS. See supported features.

Note:

Plugin integrations are not supported.

User information


Information to collect	Details
Security Center SaaS users	Estimated number of simultaneous users.
Genetec™ Configuration desktop users	Estimated number of simultaneous users.
Genetec™ Operation desktop users	Estimated number of simultaneous users.
Security Center SaaS mobile users	Estimated number of simultaneous users.

Access control information


Information to collect	Details
Synergis™ Cloud Link units	Total number of deployed units.
Axis Powered by Genetec units	Total number of deployed units.
Access control devices	Number of readers, inputs, outputs, and other supported devices. See access control device requirements.
Cardholders	Estimated number of cardholders.
Credentials	Estimated number of managed credentials.

Video information


Information to collect	Details
Camera devices	Number of cameras and associated models. See camera requirements.
Genetec Cloudlink™ appliances	Number and model of deployed appliances.
Frame rate (FPS)	Required recording frame rate.
Resolution	Required recording resolution.
Retention period	Required video retention period.

Federation information


Information to collect	Details
Video compression standard Note: Only H.264 is supported.	Confirm the compression standard used by federated systems.
IP addressing strategy	Determine whether sites use static or dynamic IP addressing.
Firewall requirements	Identify required firewall configuration.
Remote systems	Number of federated systems.
Federated camera connections	Number of federated camera connections.
Upload bandwidth	Available upload bandwidth per site.
Expansion requirements	Additional on-site resources required, such as IP door controllers.