Adding users

Before you can manage devices and users in Security Center SaaS, you must first add users. Different roles can also be added to the users to grant different system privileges.

What you should know

Before users can access the system, the End-User System Administrator must sign in and accept our Terms of Service.

Important:

If you don’t accept the Terms of Service, added users are unable to access the system.

1. In Configuration, select Users from the left sidebar, and click Add user.
2. In the Add user dialog, enter the required information.
3. Select one or more roles for the user.
   In Security Center SaaS, we provide some default roles to get you started:

   Owner

   This role is designed for system owners. It grants user management privileges and the ability to accept terms and conditions. Only an Owner can grant or remove this role. Every Security Center SaaS system has one or more owners.

   Administrator

   This role is designed for system administrators. It provides full access to all tasks.

   Operator

   This role is designed for security operators who monitor real-time events within the system. It provides access to all tasks except for Configuration.

   Front desk

   This role is for staff who manage visitors at the front desk. It provides basic access control privileges.

   

   Tip:

   If the pre-configured roles don't meet users' needs, use Genetec Configuration desktop to configure users. For more information, see Configuring advanced user settings.
4. (Optional) Select Send a welcome email to the user to immediately email an invitation for the user to complete their registration and sign in.
   Tip:

   You can create all your users first and send activation emails later.
5. Click Add user.
   The user is created and can sign into the system by clicking the link in the welcome email or by signing in to the Security Center SaaS portal directly.

   Note:

   Until users sign in, their status is set to Pending.