Adding users

2026-07-17Last updated

Before you can manage devices and users in Security Center SaaS, you must first add users and assign their user role.

Procedure

  1. From the Configuration task, select Users, and click Add user.
  2. In the Add user dialog, enter the required information.
  3. Select one or more roles for the user.
    If the pre-configured roles don't meet users' needs, you can use Genetec™ Configuration desktop to configure advanced user settings.
  4. To send a welcome email to your user at a later time, clear the Send a welcome email to the user option.
  5. Click Add user.
  6. (Optional) To send a welcome email to a user after they have been added:
    1. From the Users page, click the Status filter and select Pending.
    2. Select a user.
    3. In the side pane, click Send welcome email.
Until users sign in, their status is set to Pending. Users can sign in and activate their accounts by clicking the link in the welcome email or by signing in to the Security Center SaaS portal directly.
Important:
If your system administrator has not already signed in and accepted our Terms of Service, added users are unable to access the system.