Adding a system
2024-10-24Last updated
Before you can connect the Genetec ClearID™ plugin role to your ClearID account, you must add your Security Center systems to ClearID.
Before you begin
- Create the plugin role.
- (Optional) If you have pre-existing Synergis™ cardholders, follow the best
practices for Setting up Genetec ClearID™ with
an existing Synergis™ system.
- In Config Tool, check that all your cardholders have a valid business email address or external ID before adding your systems in ClearID. This check ensures that cardholders are correctly associated with the corresponding identities.
- Connect Security Center to ClearID.
What you should know
- To create systems in ClearID, you must be a Global administrator.
Procedure

Tip:
Move your mouse over a
system status in the Status column to display the status
explanation in the user interface.
Example
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.