Presale checklist

2024-04-02Last updated

Use this checklist to collect information about the customer's environment and to ensure that it meets Security Center SaaS requirements.

  • Check the internet Service Level Agreement (SLA) with the customers internet provider.
  • Resolve any outstanding IT or security concerns before purchase.
  • Make sure that Security Center SaaS supports the features that you need.
    Note: Plugin integrations are not supported.
Estimate the number of simultaneous users of the following software:
  • Genetec™ Configuration on desktop, web, and mobile
  • Genetec™ Operation on desktop, web, and mobile
Check Access Control information:
  • Number of Synergis™ Cloud Link units
  • Number of Axis Powered by Genetec units
  • Number of Access Control system devices (readers, inputs, and outputs)
  • Estimated number of cardholders and credentials to be handled
Check Video information:
  • Number of camera devices including models
  • Number of Genetec Cloudlink™ appliances
  • FPS, resolution, and retention to ensure that the correct package is chosen

Check Federation™ information:
  • Video compression standards (only H.264 is supported)
  • ISP policies: Static versus dynamic IP addressing
  • Required firewall configuration
  • Number of remote systems and their corresponding federated camera connections
  • Available upload bandwidth per site (see Bandwidth considerations)
  • Any required expansion resources on site (such as IP door controllers)