Home
Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Requirements
Network requirements
To successfully deploy Security Center SaaS in the cloud, network infrastructure must meet performance criteria and network policy must follow setup recommendations.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
- Requirements
  - Presale checklist
    Use this checklist to collect information about the customer's environment and verify that it meets Security Center SaaS requirements.
  - Network requirements
    To successfully deploy Security Center SaaS in the cloud, network infrastructure must meet performance criteria and network policy must follow setup recommendations.
  - Client workstation requirements
    To ensure optimal performance, client workstations must meet or exceed the minimum, recommended, or high-performance profile for Security Center SaaS.
  - Port requirements
    To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
  - About data centers
    A data center is a secure facility that hosts critical computing systems with built‑in redundancy for power, connectivity, and security. Security Center SaaS uses Microsoft Azure data centers to support regional performance, compliance, and data residency requirements.
  - Supported devices
    For a list of devices and the associated firmware that are supported with Security Center SaaS, see the Security Center SaaS Supported Device List.
  - Supported features
    For an overview of the key features and differences between Security Center SaaS and Security Center on-premises, see the Security Center SaaS Features Matrix.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Network requirements

2026-04-17

To successfully deploy Security Center SaaS in the cloud, network infrastructure must meet performance criteria and network policy must follow setup recommendations.

General network requirements

Security Center SaaS has the following network requirements:

Azure® connection latency: High-latency connections might negatively impact the availability of remote sites. A latency of 150 ms or less to the closest Azure data center is mandatory. Use the Azure® Storage Latency Test to determine which Azure® data center is the best to host your servers.
Internet service level: A service level of 99.9% guaranteed by the customer's internet service provider (ISP) is highly recommended.
Bandwidth: Bandwidth considerations depend on the number of cameras performing recording or playback functions, and whether you are recording locally or pushing your recordings to the cloud. Playback has no effect on the number of cameras that can be viewed simultaneously. These considerations don't apply if the client workstation is in the same network as the camera being viewed.

Federation network requirements

Federation™ in Security Center SaaS has the following extra considerations and requirements:

Bandwidth

The number of cameras that can be viewed simultaneously depends on several factors:

Outbound bandwidth from the remote site
Inbound bandwidth to the client workstation
Quality of requested video streams

All managed devices always go through the cloud.

Multi-streaming

Cameras at remote sites should support multiple streams. This ensures that outbound video streams from the remote sites can use a lower-bandwidth stream. Only a single stream is supported for managed devices.