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Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Requirements
Supported devices
Verify that the devices and firmware versions planned for deployment are supported in Security Center SaaS.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
- Requirements
  - Presale checklist
    Use this checklist to collect customer environment information, validate Security Center SaaS requirements, and estimate deployment requirements before purchase.
  - Network requirements
    Network connectivity for Security Center SaaS must meet specific latency, availability, bandwidth, and federation requirements to support reliable operation.
  - Client workstation requirements
    Determine the workstation profile required for Security Center SaaS based on your workload, including administration, video monitoring, investigations, and other resource-intensive operations.
  - Port requirements
    To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
  - About data centers
    A data center is a secure physical facility that houses the compute, storage, and networking resources used to deliver cloud services. For Genetec cloud services, data centers are part of the managed infrastructure operated by the cloud provider.
  - Supported devices
    Verify that the devices and firmware versions planned for deployment are supported in Security Center SaaS.
  - Supported features
    Use the Security Center SaaS Features Matrix to compare supported features, licensing options, and capability differences between Security Center SaaS and Security Center on-premises when planning a system deployment.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Supported devices

2026-08-07

Verify that the devices and firmware versions planned for deployment are supported in Security Center SaaS.

Before deploying Security Center SaaS, verify that all planned cameras, access control devices, intercoms, intrusion panels, and appliances are supported and meet the required firmware versions.

For the current list of supported devices and firmware requirements, see the Security Center SaaS Supported Device List

To avoid potential issues, install the recommended firmware version for your device. For detailed information about your particular device, see your device's documentation or visit the manufacturer’s website.