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Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Requirements
Port requirements
To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
- Requirements
  - Presale checklist
    Use this checklist to collect customer environment information, validate Security Center SaaS requirements, and estimate deployment requirements before purchase.
  - Network requirements
    Network connectivity for Security Center SaaS must meet specific latency, availability, bandwidth, and federation requirements to support reliable operation.
  - Client workstation requirements
    Determine the workstation profile required for Security Center SaaS based on your workload, including administration, video monitoring, investigations, and other resource-intensive operations.
  - Port requirements
    To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
    - Port requirements for direct-to-cloud cameras
      To enable direct-to-cloud (D2C) cameras to communicate with Security Center SaaS, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for direct-to-cloud intercoms and speakers
      To enable audio and video communication with direct-to-cloud (D2C) intercoms and speakers, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for Genetec Cloudlink appliances
      To enable communication between Genetec Cloudlink appliances and Security Center SaaS, you must configure firewall access by allowing the required network ports, endpoints, and services for your Security Center SaaS region.
    - Port requirements for Synergis Cloud Link appliances
      To enable communication between Synergis Cloud Link appliances and Security Center SaaS, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for Axis Powered by Genetec appliances
      To enable communication between Axis Powered by Genetec appliances and Security Center SaaS, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for clients
      To enable communication between Security Center SaaS clients and cloud services, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for Federation
      To enable communication between on-premises Security Center systems and Security Center SaaS in a Federation deployment, you must configure firewall access by allowing the required outbound ports and service endpoint.
  - About data centers
    A data center is a secure physical facility that houses the compute, storage, and networking resources used to deliver cloud services. For Genetec cloud services, data centers are part of the managed infrastructure operated by the cloud provider.
  - Supported devices
    Verify that the devices and firmware versions planned for deployment are supported in Security Center SaaS.
  - Supported features
    Use the Security Center SaaS Features Matrix to compare supported features, licensing options, and capability differences between Security Center SaaS and Security Center on-premises when planning a system deployment.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Port requirements

2026-07-30

To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.

Security Center SaaS uses different network ports depending on the type of device or system that is communicating with the cloud. Port requirements vary for direct-to-cloud devices, appliances, client applications, and federated Security Center systems.

Use the following topics to find the port requirements for your deployment scenario:

Table 1. Port-requirements topics by deployment scenario
Deployment scenario	Port requirements topic
Direct-to-cloud cameras	Port requirements for direct-to-cloud (D2C) cameras
Direct-to-cloud intercoms	Port requirements for direct-to-cloud (D2C) intercoms
Genetec Cloudlink appliances	Port requirements for Genetec Cloudlink appliances
Synergis Cloud Link appliances	Port requirements for Synergis Cloud Link appliances
Axis Powered by Genetec appliances	Port requirements for Axis Powered by Genetec appliances
Client applications	Port requirements for clients
Federation	Port requirements for Federation