Port requirements for clients

2024-06-19Last updated

To enable communication with clients, you must open specific network ports.

The following ports must be open for the associated domains, so the client can connect to cloud services, select the correct organization, and authenticate.
Outbound port Endpoint domain Port usage
Web clients
TCP 443 securitycentersaas.genetec.cloud

us.securitycentersaas.genetec.cloud

Security Center SaaS Web Services
login.genetec.com

id.login.genetec.com

assets.login.genetec.com

challenges.cloudflare.com

Genetec™ single sign-on (SSO)
login.microsoftonline.com

aadcdn.msauth.net

login.live.com

events.launchdarkly.com

app.launchdarkly.com

clientstream.launchdarkly.com

Genetec features management
sgnlr-uni-prodglobal-eastus2.service.signalr.net

canadacentral-1.in.applicationinsights.azure.com

Monitoring & eventing
az416426.vo.msecnd.net

dc.services.visualstudio.com

widget.intercom.io

js.intercomcdn.com

Dependencies
Genetec™ Operation web and mobile applications
TCP 443 *.gsc-cloud.com

a.tile.openstreetmap.org

b.tile.openstreetmap.org

HTTPS port
Genetec™ Configuration web
TCP 443 eastus2.video.genetec.cloud HTTPS port for video operations
Genetec Operation and Genetec Configuration desktop applications
TCP 5500 *.gsc-cloud.com Genetec Security Center TLS proxy
TCP 554

TCP 560

*.gsc-cloud.com RTSP port (over TLS)
TCP 960 *.gsc-cloud.com Live and playback stream requests
TCP 443 downloadcenter1.genetec.com HTTPS