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Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Requirements
Port requirements
To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
Port requirements for Federation
For Federation™ of on-premises Security Center systems into Security Center SaaS, you must open firewall ports to enable communication between the sites.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
- Requirements
  - Presale checklist
    Use this checklist to collect information about the customer's environment and to ensure that it meets Security Center SaaS requirements.
  - Network requirements
    To successfully deploy Security Center SaaS in the cloud, network infrastructure must meet the required performance criteria, and network policy must adhere to the setup recommendations.
  - Client workstation requirements
    To ensure optimal performance for your needs, client workstations must meet or exceed the minimum, recommended, or high-performance profile for Security Center SaaS.
  - Port requirements
    To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
    - Port requirements for direct-to-cloud cameras
      To enable communication between direct-to-cloud (D2C) cameras and Security Center SaaS, you must open specific network ports.
    - Port requirements for direct-to-cloud intercoms
      To enable communication with direct-to-cloud (D2C) intercoms, you must open specific outbound ports for the associated domains.
    - Port requirements for Genetec Cloudlink appliances
      To enable communication between Genetec Cloudlink appliances and Security Center SaaS, you must open specific network ports.
    - Port requirements for Synergis Cloud Link appliances
      To enable communication between Synergis™ Cloud Link appliances and Security Center SaaS, you must open specific network ports.
    - Port requirements for Axis Powered by Genetec appliances
      To enable communication between Axis Powered by Genetec appliances and Security Center SaaS, you must open specific network ports.
    - Port requirements for clients
      To enable communication between clients and Security Center SaaS, you must open specific network ports.
    - Port requirements for Federation
      For Federation™ of on-premises Security Center systems into Security Center SaaS, you must open firewall ports to enable communication between the sites.
  - About data centers
    A data center is a secure facility that hosts critical computing systems with built‑in redundancy for power, connectivity, and security. Security Center SaaS uses Microsoft Azure data centers in Australia, Canada, Europe, the UK, and the United States to support regional performance, compliance, and data residency requirements.
  - Supported devices
    For a list of devices and the associated firmware that are supported with Security Center SaaS, see the Security Center SaaS Supported Device List.
  - Supported features
    For an overview of the key features and differences between Security Center SaaS and Security Center on-premises, see the Security Center SaaS Features Matrix.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Port requirements for Federation

2026-03-24

For Federation™ of on-premises Security Center systems into Security Center SaaS, you must open firewall ports to enable communication between the sites.

Federation of on-premises systems into Security Center SaaS

The following table lists the default network ports that are used in a Federation setup. The administrator can choose to use different ports. For more information on port usage, ask your Genetec™ Channel Partner for the latest Federation port diagrams.


Computer	Outbound	Endpoint domain	Port usage
Directory (on-premises)	TCP 5500	*.gsc-cloud.com	Reverse tunnel communication