Logging on to ClearID

Log on to your Genetec ClearID™ account to submit visitor or access requests.

1. In your web browser, enter or select the required host.
   For example:

   • United States: https://portal.clearid.io/
   • Australia: https://portal.au.clearid.io/
   • Canada: https://portal.ca.clearid.io/
   • Europe: https://portal.eu.clearid.io/

   Note: If a corporate log on (single sign-on using Microsoft Office 365 or similar) is used, the account is automatically activated and no activation email is received.
2. On the logon page, enter your username and click Logon.
   You’re redirected to your user account’s logon page.
3. (Optional) Select an account.
   • The account ID is shown in the URL of every page.

     For example, https://hostname/accountid/currentpage.

   • The account ID can change depending on the user account that is logged on.

   Tip: If you have more than one account, you can switch accounts by clicking Change account from the account options under the user ID.

The My requests page is displayed and you’re ready to use ClearID.