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Genetec ClearID User Guide
Learn how to set up and use ClearID in Security Center SaaS.
Getting started
Learn about the ClearID self-service physical access management solution.
Setting up data synchronization
Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the ClearID API, the One Identity Synchronization Tool, and the webhook integration options that are relevant for your organization.

Deployment guide
Learn how to install and connect your Security Center SaaS application.
User guide
Learn about Security Center SaaS.
Genetec ClearID User Guide
Learn how to set up and use ClearID in Security Center SaaS.
- Getting started
  Learn about the ClearID self-service physical access management solution.
  - Logging on to ClearID
    Log on to your Genetec ClearID™ account to submit visitor or access requests.
  - Logging off from ClearID
    To exit from Genetec ClearID™, you can log off from your user account.
  - About workflows
    Genetec ClearID™ uses workflows to process and approve or reject, access, visit, or identity requests.
  - Setting up visitor management
    Setting up visitor management in Genetec ClearID™ involves learning some concepts, planning your sites and areas, and configuring options that are relevant for your organization.
  - Setting up data synchronization
    Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the ClearID API, the One Identity Synchronization Tool, and the webhook integration options that are relevant for your organization.
- Requirements
  Check your compatibility and deployment requirements.
- Managing identities and users
  Learn how to manage identities and users.
- Managing sites
  Learn how to manage sites.
- Managing areas
  Learn how to manage areas.
- Managing visitors
  Learn how to manage visit requests and access requests.
- Managing visitor watchlists
  Learn how to manage visitor access using watchlists.
- Synchronizing data
  Learn how to connect ClearID to other systems.
- Self-Service Kiosk
  Learn about the ClearID Self-Service Kiosk mobile app that simplifies visitor management and check-in.
- Troubleshooting
  Troubleshoot common issues that can occur.
Additional resources
Review the supported device list and other resources.
Glossary

Setting up data synchronization

2024-09-13

Setting up data synchronization in Genetec ClearID™ involves learning some concepts, configuring the ClearID API, the One Identity Synchronization Tool, and the webhook integration options that are relevant for your organization.

Review the firewall port requirements.
Sign in to ClearID.
Grant access to the web portal.
Authenticate your non-user system connections to synchronize data or issue API commands.
Synchronize identity attributes using the ClearID API:
- Synchronize identities using an API.
  - Learn about the ClearID API.
Synchronize identity attributes using the Genetec ClearID™ One Identity Synchronization Tool:
Configure and manage your webhook integrations:
- Learn about webhooks.
(Optional) Troubleshooting information.
1. One Identity Synchronization Tool: Connectivity issues
2. One Identity Synchronization Tool: Data Synchronization issues