About watchlists
2024-06-18Last updated
SHORTDESC
- Individuals: There is a First name and Last name match, First name and Last name alias match, or Email address match.
- Companies: There is a Company name, company domain, or email address domain match.
There are two types of watchlist:
- Individuals watchlist
- Companies watchlist
An Individuals watchlist is used to monitor visitor check-ins for persons of interest listed in a watchlist and then take action as specified in the watchlist configuration. For example, you might create an individuals watchlist to automatically block visitors listed in a watchlist and notify watchlist managers. For other situations, you might only notify watchlist managers. You might also create an individuals watchlist to notify all watchlist managers when VIPs check-in at your site.
A Companies watchlist is used to monitor visitor
check-ins for companies of interest listed in a watchlist and then take action as
specified in the watchlist configuration. For example, you might create a companies
watchlist to automatically block access for people with a Company
name, company domain, or email address domain that matches specific companies of interest
listed in this watchlist.
Note: The Individuals or Companies listed in the entries inside a
watchlist can be entered individually or imported as a whole using a
.CSV file.
Watchlist behavior
The behavior of the watchlists can be configured differently as follows:
- Notify watchlist managers.
- Automatically block visitors listed in a watchlist and notify watchlist managers.
Global watchlists
Global watchlists are highlighted using a world globe identifier () in the watchlist view as follows:
Site watchlists
If a watchlist is not configured as a global watchlist, it’s considered a site-level watchlist and can be applied to one or more sites.
Site-level watchlists are highlighted using a site identifier (), followed by one or more sites, in
the watchlist view as follows:
Reasons to block or notify
Reasons to block entry to visitors listed in a watchlist, or notify a watchlist manager
might include one or more of the following:
- Serious criminal records by Government agency
- Violent activity or threats
- False Credentials
- Contraband items
- Theft
- Safety violation
- Other reasons
Note: Only a watchlist manager can view
the reasons why visitors are in notify or block watchlists.