About watchlists

2024-06-18Last updated

In Genetec ClearID™, watchlists screen visitors by name or company details. They can block or notify at site or global level, and are managed by watchlist managers.

Screening matches only occur when the following applies:
  • Individuals: There is a First name and Last name match, First name and Last name alias match, or Email address match.
  • Companies: There is a Company name, company domain, or email address domain match.
There are two types of watchlist:
  • Individuals watchlist
  • Companies watchlist

An Individuals watchlist is used to monitor visitor check-ins for persons of interest listed in a watchlist and then take action as specified in the watchlist configuration. For example, you might create an individuals watchlist to automatically block visitors listed in a watchlist and notify watchlist managers. For other situations, you might only notify watchlist managers. You might also create an individuals watchlist to notify all watchlist managers when VIPs check-in at your site.

A Companies watchlist is used to monitor visitor check-ins for companies of interest listed in a watchlist and then take action as specified in the watchlist configuration. For example, you might create a companies watchlist to automatically block access  for people with a Company name, company domain, or email address domain that matches specific companies of interest listed in this watchlist.
Note:
The Individuals or Companies listed in the entries inside a watchlist can be entered individually or imported as a whole using a .CSV file.

Watchlist behavior

The behavior of the watchlists can be configured differently as follows:
  • Notify watchlist managers.
  • Automatically block visitors listed in a watchlist and notify watchlist managers.

Global watchlists

Global watchlists are highlighted using a world globe identifier () in the watchlist view as follows:

Site watchlists

If a watchlist is not configured as a global watchlist, it’s considered a site-level watchlist and can be applied to one or more sites.

Site-level watchlists are highlighted using a site identifier (), followed by one or more sites, in the watchlist view as follows:

Reasons to block or notify

Reasons to block entry to visitors listed in a watchlist, or notify a watchlist manager might include one or more of the following:
  • Serious criminal records by Government agency
  • Violent activity or threats
  • False Credentials
  • Contraband items
  • Theft
  • Safety violation
  • Other reasons
Note:
Only a watchlist manager can view the reasons why visitors are in notify or block watchlists.