Port requirements for direct-to-cloud cameras
To enable direct-to-cloud (D2C) cameras to communicate with Security Center SaaS, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
US data centers
The following network ports must be open for systems hosted in US data centers.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | Any endpoint domain | All | Connection to a DNS server. |
| TCP 443 | Recommended
Current service endpoints
Current service static IPs
|
All | Connection for authenticating and managing cameras. |
| TCP 554 TCP 1935 |
Recommended
Current service endpoint
Current service static IPs
|
Video | Connection for RTSP streaming over TLS and ICE TCP in WebRTC for live streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 | Recommended
Current service endpoint
You can obtain your Genetec reference from your Genetec channel partner. The reference format is SCC followed by 12 digits, for example: SCC‑232136‑654353. |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 UDP 20000-60000 |
See the complete list of IP addresses. |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 |
|
Axis | Connection to an NTP server. |
| TCP 443 | Recommended
Current service endpoints |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 |
|
Bosch | Connection to the cloud. |
| TCP 443 |
|
Bosch | Connection to remote portal. |
| TCP 80 |
|
Bosch | Certificate Revocation List (CRL). |
Canadian data centers
The following network ports must be open for systems hosted in Canadian data centers.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | {AnyEndpointDomain} | All | Connection to a DNS server. |
| TCP 443 | Recommended
Current service endpoints
Current service static IPs
|
All | Connection for authenticating and managing cameras. |
| TCP 554 TCP 1935 |
Recommended
Current service endpoint
Current service static IPs
|
Video | Connection for RTSP streaming over TLS and ICE TCP in WebRTC for live streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 | Recommended
Current service endpoint
You can obtain your Genetec reference from your Genetec channel partner. The reference format is SCC followed by 12 digits, for example: SCC‑232136‑654353. |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 UDP 20000-60000 |
See the complete list of IP addresses. |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 |
|
Axis | Connection to an NTP server. |
| TCP 443 | Recommended
Current service endpoints |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 |
|
Bosch | Connection to the cloud. |
| TCP 443 |
|
Bosch | Connection to remote portal. |
| TCP 80 |
|
Bosch | Certificate Revocation List (CRL). |
Australian data centers
The following network ports must be open for systems hosted in Australian data centers.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | Any endpoint domain | All | Connection to a DNS server. |
| TCP 443 | Recommended
Current service endpoints
Current service static IPs
|
All | Connection for authenticating and managing cameras. |
| TCP 554 TCP 1935 |
Recommended
Current service endpoint
Current service static IPs
|
Video | Connection for RTSP streaming over TLS and ICE TCP in WebRTC for live streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 | Recommended
Current service endpoint
You can obtain your Genetec reference from your Genetec channel partner. The reference format is SCC followed by 12 digits, for example: SCC‑232136‑654353. |
All | |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 UDP 20000-60000 |
See the complete list of IP addresses. |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 |
|
Axis | Connection to an NTP server. |
| TCP 443 | Recommended
Current service endpoints |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 |
|
Bosch | Connection to the cloud. |
| TCP 443 |
|
Bosch | Connection to remote portal. |
| TCP 80 |
|
Bosch | Certificate Revocation List (CRL). |
European data centers
The following network ports must be open for systems hosted in European data centers.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | Any endpoint domain | All | Connection to a DNS server. |
| TCP 443 | Recommended
Current service endpoints
Current service static IPs
|
All | Connection for authenticating and managing cameras. |
| TCP 554 TCP 1935 |
Recommended
Current service endpoint
Current service static IPs
|
Video | Connection for RTSP streaming over TLS and ICE TCP in WebRTC for live streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 | Recommended
Current service endpoint
You can obtain your Genetec reference from your Genetec channel partner. The reference format is SCC followed by 12 digits, for example: SCC‑232136‑654353. |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 UDP 20000-60000 |
See the complete list of IP addresses. |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 |
|
Axis | Connection to an NTP server. |
| TCP 443 | Recommended
Current service endpoints |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 |
|
Bosch | Connection to the cloud. |
| TCP 443 |
|
Bosch | Connection to remote portal. |
| TCP 80 |
|
Bosch | Certificate Revocation List (CRL). |
UK data centers
The following network ports must be open for systems hosted in UK data centers.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | Any endpoint domain | All | Connection to a DNS server. |
| TCP 443 | Recommended
Current service endpoints
Current service static IPs
|
All | Connection for authenticating and managing cameras. |
| TCP 554 TCP 1935 |
Recommended
Current service endpoint
Current service static IPs
|
Video | Connection for RTSP streaming over TLS and ICE TCP in WebRTC for live streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 | Recommended
Current service endpoint
You can obtain your Genetec reference from your Genetec channel partner. The reference format is SCC followed by 12 digits, for example: SCC‑232136‑654353. |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 UDP 20000-60000 |
See the complete list of IP addresses. |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 |
|
Axis | Connection to an NTP server. |
| TCP 443 | Recommended
Current service endpoints |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 |
|
Bosch | Connection to the cloud. |
| TCP 443 |
|
Bosch | Connection to remote portal. |
| TCP 80 |
|
Bosch | Certificate Revocation List (CRL). |