Port requirements for direct-to-cloud cameras
To enable communication between direct-to-cloud (D2C) cameras and Security Center SaaS, you must open specific network ports.
US datacenters
The following network ports must be open for systems hosted in US datacenters.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | {AnyEndpointDomain} | All | Connection to a DNS server. |
| TCP 443 | Recommended: *.genetec.cloud *.genetec.com Current service endpoints: login.genetec.com eastus2.video.genetec.cloud eastus2.tds.genetec.cloud |
All | Connection for authenticating and managing cameras. |
| TCP 554 | Recommended: *.genetec.cloud Current service endpoint: rtsp.eastus2.video.genetec.cloud |
Video | Connection for RTSP streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 UDP 1935 |
Important:
Ensure that you include the Cloud
Security Center Virtual Machine associated with your system in your
allowlist. Recommended: *.gsc-cloud.com Current service endpoint: {YourClientSpecificSCVirtualMachines}.gsc-cloud.com |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 |
turn.video.geneteccloud.com stun.relay.metered.ca global.relay.metered.ca |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 | pool.ntp.org | Axis | Connection to an NTP server. |
| TCP 443 | Recommended: *.connect.axis.com *-st.axis.com s3-ats-migration-test.s3.eu-west-3.amazonaws.com Current service endpoints: |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 | dm201.cbs.boschsecurity.com dm443.cbs.boschsecurity.com dm161.cbs.boschsecurity.com dm144.cbs.boschsecurity.com |
Bosch | Connection to the cloud. |
| TCP 443 | api.remote.boschsecurity.com | Bosch | Connection to remote portal. |
| TCP 80 | http://36.mcg.escrypt.com/crl | Bosch | Certificate Revocation List (CRL). |
Canadian datacenters
The following network ports must be open for systems hosted in Canadian datacenters.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | {AnyEndpointDomain} | All | Connection to a DNS server. |
| TCP 443 | Recommended: *.genetec.cloud *.genetec.com Current service endpoints: login.genetec.com centralca.video.genetec.cloud cancentral.tds.genetec.cloud |
All | Connection for authenticating and managing cameras. |
| TCP 554 | Recommended: *.genetec.cloud Current service endpoint: rtsp.centralca.video.genetec.cloud |
Video | Connection for RTSP streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 UDP 1935 |
Important:
Ensure that you include the Cloud
Security Center Virtual Machine associated with your system in your
allowlist. Recommended: *.gsc-cloud.com Current service endpoint: {YourClientSpecificSCVirtualMachines}.gsc-cloud.com |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 |
turn.video.geneteccloud.com stun.relay.metered.ca global.relay.metered.ca |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 | pool.ntp.org | Axis | Connection to an NTP server. |
| TCP 443 | Recommended: *.connect.axis.com *-st.axis.com s3-ats-migration-test.s3.eu-west-3.amazonaws.com Current service endpoints: |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 | dm201.cbs.boschsecurity.com dm443.cbs.boschsecurity.com dm161.cbs.boschsecurity.com dm144.cbs.boschsecurity.com |
Bosch | Connection to the cloud. |
| TCP 443 | api.remote.boschsecurity.com | Bosch | Connection to remote portal. |
| TCP 80 | http://36.mcg.escrypt.com/crl | Bosch | Certificate Revocation List (CRL). |
Australian datacenters
The following network ports must be open for systems hosted in Australian datacenters.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | {AnyEndpointDomain} | All | Connection to a DNS server. |
| TCP 443 | Recommended: *.genetec.cloud *.genetec.com Current service endpoints: login.genetec.com eastau.video.genetec.cloud australiaeast.tds.genetec.cloud |
All | Connection for authenticating and managing cameras. |
| TCP 554 | Recommended: *.genetec.cloud Current service endpoint: rtsp.eastau.video.genetec.cloud |
Video | Connection for RTSP streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 UDP 1935 |
Important:
Ensure that you include the Cloud
Security Center Virtual Machine associated with your system in your
allowlist. Recommended: *.gsc-cloud.com Current service endpoint: {YourClientSpecificSCVirtualMachines}.gsc-cloud.com |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 |
turn.video.geneteccloud.com stun.relay.metered.ca global.relay.metered.ca |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 | pool.ntp.org | Axis | Connection to an NTP server. |
| TCP 443 | Recommended: *.connect.axis.com *-st.axis.com s3-ats-migration-test.s3.eu-west-3.amazonaws.com Current service endpoints: |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 | dm201.cbs.boschsecurity.com dm443.cbs.boschsecurity.com dm261.cbs.boschsecurity.com |
Bosch | Connection to the cloud. |
| TCP 443 | api.remote.boschsecurity.com | Bosch | Connection to remote portal. |
| TCP 80 | http://36.mcg.escrypt.com/crl | Bosch | Certificate Revocation List (CRL). |
European datacenters
The following network ports must be open for systems hosted in European datacenters.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | {AnyEndpointDomain} | All | Connection to a DNS server. |
| TCP 443 | Recommended: *.genetec.cloud *.genetec.com Current service endpoints: login.genetec.com westeu.video.genetec.cloud westeurope.tds.genetec.cloud |
All | Connection for authenticating and managing cameras. |
| TCP 554 | Recommended: *.genetec.cloud Current service endpoint: rtsp.westeu.video.genetec.cloud |
Video | Connection for RTSP streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 UDP 1935 |
Important:
Ensure that you include the Cloud
Security Center Virtual Machine associated with your system in your
allowlist. Recommended: *.gsc-cloud.com Current service endpoint: {YourClientSpecificSCVirtualMachines}.gsc-cloud.com |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 |
turn.video.geneteccloud.com stun.relay.metered.ca global.relay.metered.ca |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 | pool.ntp.org | Axis | Connection to an NTP server. |
| TCP 443 | Recommended: *.connect.axis.com *-st.axis.com s3-ats-migration-test.s3.eu-west-3.amazonaws.com Current service endpoints: |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 | dm201.cbs.boschsecurity.com dm443.cbs.boschsecurity.com dm35.cbs.boschsecurity.com dm44.cbs.boschsecurity.com |
Bosch | Connection to the cloud. |
| TCP 443 | api.remote.boschsecurity.com | Bosch | Connection to remote portal. |
| TCP 80 | http://36.mcg.escrypt.com/crl | Bosch | Certificate Revocation List (CRL). |
Korean datacenters
The following network ports must be open for systems hosted in Korean datacenters.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | {AnyEndpointDomain} | All | Connection to a DNS server. |
| TCP 443 | Recommended: *.genetec.cloud *.genetec.com Current service endpoints: login.genetec.com centralkr.video.genetec.cloud centralkorea.tds.genetec.cloud |
All | Connection for authenticating and managing cameras. |
| TCP 554 | Recommended: *.genetec.cloud Current service endpoint: rtsp.centralkr.video.genetec.cloud |
Video | Connection for RTSP streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 UDP 1935 |
Important:
Ensure that you include the Cloud
Security Center Virtual Machine associated with your system in your
allowlist. Recommended: *.gsc-cloud.com Current service endpoint: {YourClientSpecificSCVirtualMachines}.gsc-cloud.com |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 |
turn.video.geneteccloud.com stun.relay.metered.ca global.relay.metered.ca |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 | pool.ntp.org | Axis | Connection to an NTP server. |
| TCP 443 | Recommended: *.connect.axis.com *-st.axis.com s3-ats-migration-test.s3.eu-west-3.amazonaws.com Current service endpoints: |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 | dm201.cbs.boschsecurity.com dm443.cbs.boschsecurity.com dm261.cbs.boschsecurity.com |
Bosch | Connection to the cloud. |
| TCP 443 | api.remote.boschsecurity.com | Bosch | Connection to remote portal. |
| TCP 80 | http://36.mcg.escrypt.com/crl | Bosch | Certificate Revocation List (CRL). |
UK datacenters
The following network ports must be open for systems hosted in UK datacenters.
| Outbound port | Endpoint domain | Manufacturer | Port usage |
|---|---|---|---|
| UDP 53 | {AnyEndpointDomain} | All | Connection to a DNS server. |
| TCP 443 | Recommended: *.genetec.cloud *.genetec.com Current service endpoints: login.genetec.com southuk.video.genetec.cloud southuk.tds.genetec.cloud |
All | Connection for authenticating and managing cameras. |
| TCP 554 | Recommended: *.genetec.cloud Current service endpoint: rtsp.southuk.video.genetec.cloud |
Video | Connection for RTSP streaming. |
| TCP 443 |
|
All | Endpoints for video recording and video playback that support load balancing and resiliency. |
| TCP 1935 UDP 1935 |
Important:
Ensure that you include the Cloud
Security Center Virtual Machine associated with your system in your
allowlist. Recommended: *.gsc-cloud.com Current service endpoint: {YourClientSpecificSCVirtualMachines}.gsc-cloud.com |
All | Interactive Connectivity Establishment (ICE) TCP in Web Real-Time Communication (WebRTC) for live streaming. |
| UDP 3478 TCP 3478 UDP 443 TCP 443 UDP 80 TCP 80 |
turn.video.geneteccloud.com stun.relay.metered.ca global.relay.metered.ca |
All | Traversal Using Relays around NAT (TURN) server and Session Traversal Utilities for NAT (STUN) servers for live WebRTC video streaming. |
| UDP 123 | pool.ntp.org | Axis | Connection to an NTP server. |
| TCP 443 | Recommended: *.connect.axis.com *-st.axis.com s3-ats-migration-test.s3.eu-west-3.amazonaws.com Current service endpoints: |
Axis | Connection for managing Axis cameras in Security Center SaaS. |
| TCP 42000 | dm201.cbs.boschsecurity.com dm443.cbs.boschsecurity.com dm35.cbs.boschsecurity.com dm44.cbs.boschsecurity.com |
Bosch | Connection to the cloud. |
| TCP 443 | api.remote.boschsecurity.com | Bosch | Connection to remote portal. |
| TCP 80 | http://36.mcg.escrypt.com/crl | Bosch | Certificate Revocation List (CRL). |