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Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Requirements
About data centers
A data center is a secure physical facility that houses the compute, storage, and networking resources used to deliver cloud services. For Genetec cloud services, data centers are part of the managed infrastructure operated by the cloud provider.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
- Requirements
  - Presale checklist
    Use this checklist to collect information about the customer's environment and verify that it meets Security Center SaaS requirements.
  - Network requirements
    To successfully deploy Security Center SaaS in the cloud, network infrastructure must meet performance criteria and network policy must follow setup recommendations.
  - Client workstation requirements
    To ensure optimal performance, client workstations must meet or exceed the minimum, recommended, or high-performance profile for Security Center SaaS.
  - Port requirements
    To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
  - About data centers
    A data center is a secure physical facility that houses the compute, storage, and networking resources used to deliver cloud services. For Genetec cloud services, data centers are part of the managed infrastructure operated by the cloud provider.
  - Supported devices
    For a list of devices and the associated firmware that are supported with Security Center SaaS, see the Security Center SaaS Supported Device List.
  - Supported features
    For an overview of the key features and differences between Security Center SaaS and Security Center on-premises, see the Security Center SaaS Features Matrix.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

About data centers

2026-06-03

A data center is a secure physical facility that houses the compute, storage, and networking resources used to deliver cloud services. For Genetec cloud services, data centers are part of the managed infrastructure operated by the cloud provider.

Data center regions

Hosting Security Center SaaS in specific regions ensures customer data remains within required geographic boundaries to comply with regional regulations or privacy laws.

Based on your organization's requirements, your Security Center SaaS account is deployed in one of the following regions:


Region	Host sign in
Australia	https://au.securitycentersaas.genetec.cloud/
Canada	https://ca.securitycentersaas.genetec.cloud/
Europe	https://eu.securitycentersaas.genetec.cloud/
United Kingdom	https://uk.securitycentersaas.genetec.cloud/
United States	https://us.securitycentersaas.genetec.cloud/

Where is my data stored?

For more information about where your data is stored, see the Security Center SaaS section of the Genetec Subprocessors list.