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Install and connect your Security Center SaaS application.
User management
Advanced user management
Configuring advanced user settings
If the pre-configured roles don't meet the needs of a user or group, or if you want to override settings configured at the group level for individual users, you can customize their settings in Genetec™ Configuration desktop.
Assigning privileges to users
If the privileges of a pre-configured role don't meet a user's needs, you can adjust their privileges in Genetec™ Configuration desktop.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
  - About users
    Users represent individuals with access to the Security Center SaaS system. System administrators create user entities and configure their rights and privileges.
  - Adding users
    Before you can manage devices and users in Security Center SaaS, you must first add users and assign their user role.
  - About groups
    A group is an entity that defines a group of users who share common properties and privileges.
  - Adding groups
    Set up groups in Security Center SaaS to have users automatically inherit privileges based on their group membership.
  - Changing your user password
    To enhance security, you can update your user password for Security Center SaaS.
  - Changing your multi-factor authentication settings
    To enhance security, you can enable multi-factor authentication (MFA) or modify your existing MFA settings for Security Center SaaS.
  - Advanced user management
    - Configuring advanced user settings
      If the pre-configured roles don't meet the needs of a user or group, or if you want to override settings configured at the group level for individual users, you can customize their settings in Genetec™ Configuration desktop.
      - Setting user levels
        To define which users get priority over the PTZ controls of cameras, you must set the user level of users and group in Genetec™ Configuration desktop.
      - About access rights and privileges
        Access rights and privileges define what a user or user group can do within your system, and which parts of your system they have access to. Users are granted a basic set of access rights and privileges by the role they are assigned when their profile is created.
      - Granting access rights for partitions
        To allow users to access the entities contained in a partition, you must them grant access rights for that partition.
      - Assigning privileges to users
        If the privileges of a pre-configured role don't meet a user's needs, you can adjust their privileges in Genetec™ Configuration desktop.
      - Configuring users sign-in settings
        To define how and when a user can sign in to Security Center SaaS applications, you must configure their sign-in settings in Genetec™ Configuration desktop.
      - Configuring user operation settings
        To define which active tasks and hot actions are available to users, you can configure their operation settings in Genetec™ Configuration desktop.
      - Configuring user access to archived video
        To restrict a user's access to archived video beyond a specific time period, you can configure the limit archive viewing setting in Genetec™ Configuration desktop.
      - Configuring video watermarking
        You can configure video watermarking for specific users and user groups. When enabled, all video requested by those users includes identifying text.
      - Setting a default map for users
        To display a specific map when a user opens the Maps task in Genetec™ Operation, you can set a default map in Genetec™ Configuration desktop.
    - About third-party authentication
      Third-party authentication uses a trusted, external identity provider to validate user credentials before granting access to one or more IT systems. The authentication process returns identifying information, such as a username, that is used to authorize or deny the requested access.
    - Integrating your corporate identity provider with Security Center SaaS for SSO
      To simplify the sign-in and authentication process, you can integrate your corporate identity provider with Security Center SaaS to enable single sign-on (SSO).
    - About user provisioning
      User provisioning is the process of managing user accounts in your system using a corporate identity provider. By integrating your Security Center SaaS system with Microsoft Entra ID or Okta, you can automate this process to reduce ongoing support costs and force compliance with security policies.
    - Setting up automatic user provisioning
      To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Microsoft Entra ID or Okta.
- Device management
- System automation
- Map design
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Assigning privileges to users

2026-07-23

If the privileges of a pre-configured role don't meet a user's needs, you can adjust their privileges in Genetec™ Configuration desktop.

What you should know

Users are granted a basic set of privileges by the role they are assigned when their profile is created. They also inherit privileges from their parent user groups.
Users also have a set of privileges for every partition in which they are an authorized user. Privileges granted or denied at the partition level replace the basic privileges. These can be different for each partition the user has access to.

Best Practice:

Individual users should only have the minimum required privileges.

Procedure

From the homepage in Genetec™ Configuration desktop, click User management > Advanced .
Select the user or group to configure, and click the Privileges tab.
(Optional) Configure the user-level privilege settings:

Allow

Grant the privilege to the user. If the privilege is denied to the parent user group, this option is unavailable.

Deny

Deny the privilege to the user.

Undefined

Inherit this privilege from the parent user group. If there isn’t a parent user group, this privilege is denied.
(Optional) Configure the privilege exceptions for each partition that the user has access to:
1. At the bottom of the page, click Exceptions ().
2. In the Create an exception for list, select a partition.
3. Change the user's basic privileges as required.
4. Click Create.
  The privilege exceptions are added at the bottom of the privilege list.
Click Apply.
(Optional) To allow the user to move entities between partitions they can access without granting them the full Add/Delete <entities> privileges, enable the following setting:
1. Click the Advanced tab.
2. In the Security section, enable the Manage partition memberships option.
  If necessary, switch Inherit from parent to Override to change this setting.
3. Click Apply.
Note:
When you grant All privileges to a user, the Manage partition memberships option is also enabled. However, if you disable the Manage partition memberships option, it doesn’t affect the other privileges the user has.