Compatibility

2024-01-10Last updated

The Genetec ClearID™ web portal and the ClearID plugin are compatible with Security Center 5.10 or later.

The web portal and plugin support Security Center versions for a maximum of 3 years after the first GA release date.
Table 1. Supported Security Center versionsUse the following information to help you understand when each Security Center version will no longer be supported for use with ClearID:
Security Center version Security Center first GA release date Security Center end of support in ClearID
5.10 March 2021 March 2024
5.11 September 2022 September 2025
5.12 December 2023 December 2026
Important: You must have Synergis™ Professional or Enterprise to use ClearID. For more information, see License options.