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Setup guide
Install and connect your Security Center SaaS application.
User management
Advanced user management
About user provisioning
User provisioning is the process of managing user accounts in your system using a corporate identity provider. By integrating your Security Center SaaS system with Microsoft Entra ID or Okta, you can automate this process to reduce ongoing support costs and force compliance with security policies.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
  - About users
    Users represent individuals with access to the Security Center SaaS system. System administrators create user entities and configure their rights and privileges.
  - Adding users
    Before you can manage devices and users in Security Center SaaS, you must first add users and assign their user role.
  - About groups
    A group is an entity that defines a group of users who share common properties and privileges.
  - Adding groups
    Set up groups in Security Center SaaS to have users automatically inherit privileges based on their group membership.
  - Changing your user password
    To enhance security, you can update your user password for Security Center SaaS.
  - Changing your multi-factor authentication settings
    To enhance security, you can enable multi-factor authentication (MFA) or modify your existing MFA settings for Security Center SaaS.
  - Advanced user management
    - Configuring advanced user settings
      If the pre-configured roles don't meet the needs of a user or group, or if you want to override settings configured at the group level for individual users, you can customize their settings in Genetec™ Configuration desktop.
    - About third-party authentication
      Third-party authentication uses a trusted, external identity provider to validate user credentials before granting access to one or more IT systems. The authentication process returns identifying information, such as a username, that is used to authorize or deny the requested access.
    - Integrating your corporate identity provider with Security Center SaaS for SSO
      To simplify the sign-in and authentication process, you can integrate your corporate identity provider with Security Center SaaS to enable single sign-on (SSO).
    - About user provisioning
      User provisioning is the process of managing user accounts in your system using a corporate identity provider. By integrating your Security Center SaaS system with Microsoft Entra ID or Okta, you can automate this process to reduce ongoing support costs and force compliance with security policies.
    - Setting up automatic user provisioning
      To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Microsoft Entra ID or Okta.
- Device management
- System automation
- Map design
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

About user provisioning

2026-07-07

User provisioning is the process of managing user accounts in your system using a corporate identity provider. By integrating your Security Center SaaS system with Microsoft Entra ID or Okta, you can automate this process to reduce ongoing support costs and force compliance with security policies.

In Security Center SaaS, automatic user provisioning uses System for Cross-domain Identity Management (SCIM) 2.0 protocols to optimize user onboarding and offboarding:

Users added to your Microsoft Entra ID or Okta user groups are automatically added to Security Center SaaS.
Users removed from Microsoft Entra ID or Okta are automatically removed from Security Center SaaS.

Requirements

Automatic user provisioning is only available for customers with a Security Center SaaS Premium Plan, and one of the following:

A Microsoft Entra ID instance with (at minimum) a P1 plan
An Okta license with either an Essential, Professional, or Enterprise plan

Limitations

Only one SCIM connection per Security Center SaaS system is supported.
Only direct-group user provisioning is supported. Group nesting, indirect user membership, or automatic provisioning for guests or external Entra ID or Okta users is not supported.