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Setup guide
Install and connect your Security Center SaaS application.
User management
Advanced user management
Setting up automatic user provisioning
To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Entra ID or Okta.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
  - About users and roles
    Users represent individuals with access to the Security Center SaaS system. System administrators create user entities with pre-defined roles and configure their rights and privileges.
  - Adding users
    Before you can manage devices and users in Security Center SaaS, you must first add users and assign their user role.
  - About groups
    A group is an entity that defines a group of users who share common properties and privileges. Groups simplify user administration by having users inherit roles, privileges, and configuration settings from their parent group or groups.
  - Adding groups
    To regroup users and manage their privileges as one entity, you can create groups.
  - Changing your user password
    To enhance security, you can update your user password for Security Center SaaS.
  - Changing your multi-factor authentication settings
    To enhance security, you can enable multi-factor authentication (MFA) or modify your existing MFA settings for Security Center SaaS.
  - Advanced user management
    - About advanced user settings
      If the pre-configured roles don't meet the needs of a user or group, or if you want to override settings configured at the group level for individual users, you can customize their settings in Genetec™ Configuration.
    - Understanding third-party authentication
      Third-party authentication uses a trusted, external identity provider to validate user credentials before granting access to one or more IT systems. The authentication process returns identifying information to authorize or deny access. You can also use SSO (single-sign on) to centralize user authentication across multiple systems.
    - Integrating your corporate identity provider with Security Center SaaS for SSO
      To enable single sign-on (SSO) for Security Center SaaS, GTAC must coordinate with your corporate identity provider to configure the integration.
    - About user provisioning
      User provisioning is the process of managing user accounts in your system using a corporate identity provider. By integrating your Security Center SaaS system with Microsoft Entra ID or Okta, you can automate this process to reduce ongoing support costs and force compliance with security policies.
    - Setting up automatic user provisioning
      To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Entra ID or Okta.
      - Setting up automatic user provisioning for Microsoft Azure
        To synchronize user management in Security Center SaaS with Microsoft Entra ID, you can set up automatic user provisioning with help from the Genetec™ Technical Assistance Center (GTAC).
      - Setting up automatic user provisioning for Okta
        To synchronize user management in Security Center SaaS with Okta, you can set up automatic user provisioning with help from the Genetec™ Technical Assistance Center (GTAC).
- Device management
- System automation
- Map design
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Setting up automatic user provisioning

2026-09-08

To manage users in your system through a corporate identity provider, your account owner or administrator can configure automatic user provisioning in Security Center SaaS by integrating with Entra ID or Okta.

Before you begin

Make sure you have contact information for your Entra ID or Okta administrator.
Review the documentation related to your specific provider:
- Setting up automatic user provisioning using Microsoft Entra ID.
- Setting up automatic user provisioning using Okta.

What you should know

Learn about the uses and requirements for user provisioning.

Procedure

Contact the Genetec™ Technical Assistance Center (GTAC).
Provide GTAC the contact information for your Entra ID or Okta administrator.

Genetec schedules a call with the required stakeholders to complete the integration.