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User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Maps
Learn how to view and interact with cameras, doors, events, and incidents from the Maps task in Security Center SaaS.
Monitoring doors in a map
Using that Maps task in Security Center SaaS, you can monitor and interact with doors and readers.

Pre-deployment guide
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Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
- Introduction
  Learn about operational tasks in Security Center SaaS.
- Tiles
  Learn how to monitor the state of your entities and manage their functions from the Tiles task in Security Center SaaS.
- Maps
  Learn how to view and interact with cameras, doors, events, and incidents from the Maps task in Security Center SaaS.
  - Maps task process overview
    View and interact with all your entities, events, and incidents from the Maps task in Security Center SaaS.
  - Monitoring cameras in a map
    Using the Maps task, you can monitor camera states, live and recorded video, and their associated events.
  - Monitoring doors in a map
    Using that Maps task in Security Center SaaS, you can monitor and interact with doors and readers.
  - Monitoring mobile users in a map
    On georeferenced maps in the Maps task in Security Center SaaS, you can view the location of SC SaaS Operation mobile application users, send them messages, and view video from their mobile phones.
  - Navigating between related maps
    To navigate between related maps, you can click on map links or floor controls within a map.
- Investigation
  Use natural language search and filters to investigate and quickly find relevant video footage, objects, or events from the Investigation task in Security Center SaaS.
- Front desk
  Learn how to set your work location, view a schedule of planned and upcoming events, review a list of expected visitors, view visitor check-in or check-out status, check-in walk-in visitors and perform security screening.
- Reports
  Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Reports task in Security Center SaaS.
- Access control
  Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Access control task in Security Center SaaS.
- Voice and video calling
  Using the voice and video calling feature in Security Center SaaS, you can make, receive, and manage voice and video calls across your system.
- Alarms, hot actions, and critical events
  Learn how to respond to alarms, trigger hot actions, and set a system threat level to help notify your security personnel of a threatening situation.
- Event monitoring
  Learn how to monitor events in Security Center SaaS.
- Working with video files
  Learn how to share video files, manage the shared files, view shared video clips, and control video access permissions in Security Center SaaS.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Monitoring doors in a map

2026-01-15

Using that Maps task in Security Center SaaS, you can monitor and interact with doors and readers.

What you should know

In the Maps task, you can:

View door health (offline, online, warning state, maintenance mode).
View door status (closed or opened).
View door lock status (locked or unlocked ).
View associated video and access control events.
Control door and reader entity commands.

Procedure

From the vertical navigation bar, click Maps.
Click the Select map list and select your desired map.
Search for a specific door using the search bar, or navigate to a door marker displayed in your map view.
Hover over the door marker to view its lock status and commands.
Click a door marker to display video, entity controls, and events in a side panel.

Note:
To enlarge the video displayed in the side panel, click the Maximize video () button.