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User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Event monitoring
Learn how to monitor events in Security Center SaaS.
Adding entities to the watchlist
To monitor access control and camera-related events in real-time, you can add entities to the watchlist.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
- Introduction
  Learn about operational tasks in Security Center SaaS.
- Tiles
  Learn how to monitor the state of your entities and manage their functions from the Tiles task in Security Center SaaS.
- Maps
  Learn how to view and interact with cameras, doors, events, and incidents from the Maps task in Security Center SaaS.
- Investigation
  Use natural language search and filters to investigate and quickly find relevant video footage, objects, or events from the Investigation task in Security Center SaaS.
- Front desk
  Learn how to set your work location, view a schedule of planned and upcoming events, review a list of expected visitors, view visitor check-in or check-out status, check-in walk-in visitors and perform security screening.
- Reports
  Generate customized queries about entities, activities, and events for investigation or maintenance purposes from the Reports task in Security Center SaaS.
- Access control
  Learn how to manage cardholders, cardholder groups, visitors, and access rules from the Access control task in Security Center SaaS.
- Voice and video calling
  Using the voice and video calling feature in Security Center SaaS, you can make, receive, and manage voice and video calls across your system.
- Alarms, hot actions, and critical events
  Learn how to respond to alarms, trigger hot actions, and set a system threat level to help notify your security personnel of a threatening situation.
- Event monitoring
  Learn how to monitor events in Security Center SaaS.
  - Selecting event types to monitor
    To track specific events in your watchlist, you must first select the event types you want to monitor.
  - Adding entities to the watchlist
    To monitor access control and camera-related events in real-time, you can add entities to the watchlist.
  - Playing sounds with events
    To be notified when watchlist events, alarms, or incidents occur, you can configure Security Center SaaS to play notification sounds.
- Working with video files
  Learn how to share video files, manage the shared files, view shared video clips, and control video access permissions in Security Center SaaS.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Adding entities to the watchlist

2026-08-10

To monitor access control and camera-related events in real-time, you can add entities to the watchlist.

Before you begin

Select which event types to monitor.

What you should know

Your watchlist can be accessed from any task using the Watchlist () button in the notification tray.
The Watchlist icon displays the number of missed events since the side pane was last closed. Up to 250 events can be displayed. Opening the Watchlist pane resets the tray number to zero.
Events are visible in the watchlist for a maximum of 15 minutes. To view older events, generate a unified report in the Reports task.

Procedure

Click Watchlist in the notification tray.
Click Add items.
From the Select entities to watch dialog box, select the entities related to the events you want to monitor.
Click Add.
(Optional) To display the events related to a specific entity at the top of the list, select the Flag checkbox next to the entity.
Click the back arrow.

The watchlist starts populating with events as they occur.
Note:
Once your watchlist is populated, you can click any event to view its details, hover over an individual event to dismiss it, or select Dismiss all to clear your entire queue.