Creating reverse tunnels on the Federation host

2024-04-19Last updated

To open a reverse tunnel between a remote site and the Federation™ host, you must first create a reverse tunnel for the remote site on the Federation host.

Procedure

  1. In Genetec™ Configuration desktop, sign in to the Federation host system.
  2. Open the System task and click Roles > Reverse Tunnel Server > Properties .
  3. At the bottom of the page, click Add an item ().
  4. In the Name field, enter a unique name to identify the remote site you want to federate and click Add.
    A reverse tunnel is created with the status Not registered.
    System task in Genetec Configuration desktop showing the Reverse Tunnel Server role Properties tab .
  5. Click Apply.
    By default, all reverse tunnels have encryption enabled. Video is encrypted while in transit from the remote site to the Federation host.
    Important: Fusion stream encrypted video cannot be played back in Genetec™ Operation web and mobile.
  6. Get the keyfile by doing one of the following:
    System task in Genetec Configuration desktop showing the Reverse Tunnel Server role with the Save keyfile to disk highlighted.
    • If your workstation can access the remote site, click Copy keyfile to clipboard ().
    • If your workstation cannot access the remote site, click Save keyfile to disk (), and specify the file location.

      A file named <SiteName>.keyfile is saved to the folder that you select.

  7. Click Apply.

After you finish

Open the tunnel from the remote site using the tunnel keyfile.