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Setup guide
Install and connect your Security Center SaaS application.
User management
Advanced user management
Integrating your corporate identity provider with Security Center SaaS
To integrate your corporate identity provider with Security Center SaaS for single sign-on (SSO), you must contact the Genetec™ Technical Assistance Center (GTAC). Genetec will then set up a call with you and your identity provider administrator to complete the integration.
Transferring existing users to your new corporate SSO login service
After setting up your corporate identity provider, existing users must complete a one-time transfer to the new login service.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
  - About users
    Users represent individuals with access to the Security Center SaaS system. System administrators create user entities and configure their rights and privileges.
  - Adding users
    Before you can manage devices and users in Security Center SaaS, you must first add users. Different roles can also be added to the users to grant different system privileges.
  - About groups
    A group is an entity that defines a group of users who share common properties and privileges.
  - Adding groups
    Set up groups in Security Center SaaS to have users automatically inherit privileges based on their group membership.
  - Changing your user password
    To enhance security, you can update your user password for Security Center SaaS.
  - Changing your multi-factor authentication settings
    To enhance security, you can enable multi-factor authentication (MFA) or modify your existing MFA settings for Security Center SaaS.
  - Advanced user management
    - Configuring advanced user settings
      If the pre-configured roles don't meet the needs of a user or group, you can customize their profile using the User management task in Genetec™ Configuration desktop.
    - About third-party authentication
      Third-party authentication uses a trusted, external identity provider to validate user credentials before granting access to one or more IT systems. The authentication process returns identifying information, such as a username, that is used to authorize or deny the requested access.
    - Integrating your corporate identity provider with Security Center SaaS
      To integrate your corporate identity provider with Security Center SaaS for single sign-on (SSO), you must contact the Genetec™ Technical Assistance Center (GTAC). Genetec will then set up a call with you and your identity provider administrator to complete the integration.
      - Integrating Microsoft Entra ID with Security Center SaaS for SSO using OpenID Connect (OIDC)
        To integrate your corporate identity provider with Security Center SaaS for single sign-on (SSO), you must first gather information about your organization's Microsoft Entra ID setup. Then, contact the Genetec™ Technical Assistance Center (GTAC) to schedule a call with you and your identity provider administrator to complete the integration.
      - Integrating OpenID Connect (OIDC) with Security Center SaaS for SSO
        To integrate your corporate identity provider with Security Center SaaS for single sign-on (SSO), you must first gather information about your organization's OpenID Connect (OIDC) setup. Then, contact the Genetec™ Technical Assistance Center (GTAC) to set up a call with you and your identity provider administrator to complete the integration.
      - Transferring existing users to your new corporate SSO login service
        After setting up your corporate identity provider, existing users must complete a one-time transfer to the new login service.
    - Setting up automatic user provisioning
      To have your Microsoft Entra ID automatically provision your users to Security Center SaaS, you must prepare some information about your organizations Microsoft Entra ID setup and initiate a call with Genetec™ Technical Support.
- Device management
- System automation
- Map design
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Transferring existing users to your new corporate SSO login service

2026-06-01

After setting up your corporate identity provider, existing users must complete a one-time transfer to the new login service.

What you should know

After registering a new corporate identity provider with login.genetec.com, users who have already created accounts on Security Center SaaS using emails from the corporate domain must complete a login service migration the next time they log in. After completing the migration, users must always log in using their identity on the corporate identity provider.

Procedure

Confirm the change to your login service and click Continue.
After completing the corporate identity provider registration, the change is confirmed during the user's first sign-in:
Sign in to your corporate identity provider.
After the corporate login succeeds, a verification code is sent to the email initially used to set up a password with Genetec.
To confirm your identity, enter your code and click Verify code.

A message confirms that the code was successfully verified.
To confirm the login service change, click Continue.

Your account is transferred to your new login service. You can now use your corporate identity provider for single sign-on (SSO) login authentication.

Note:

Corporate SSO is effective not only for your users' logins on Security Center SaaS, but also for most Genetec online services and cloud products:

Genetec ClearID™
Genetec Clearance™
Genetec Cloudrunner™
Genetec Operations Center
Genetec Portal (genetec.com)