Maintenance windows for automatic firmware and software updates
2026-07-15Last updated
Automatic updates occur during the maintenance window when new firmware or software is available. These updates occur on the date specified in an email notification or on a regularly scheduled weekday.
| Region | Time zone | Automatic update period |
|---|---|---|
| Axis Powered by Genetec appliances | ||
| US and Canada | Eastern Standard Time (UTC-5) | 2 - 5 am on the date specified in the email notification |
| Eastern Daylight Time (UTC-4) | 3 - 6 am on the date specified in the email notification | |
| Europe | Greenwich Mean Time (UTC+0) | 10 pm - 1 am on the date specified in the email notification |
| Australia | Australian Eastern Standard Time (UTC+10) | 11 pm - 2 am on the date specified in the email notification |
| Australian Eastern Daylight Time (UTC+11) | 12 - 3 am on the date specified in the email notification | |
| Synergis™ Cloud Link appliances | ||
| US and Canada | Eastern Standard Time (UTC-5) | Consult the maintenance schedule on the Updates page of the Configuration task. |
| Eastern Daylight Time (UTC-4) | ||
| Europe | Greenwich Mean Time (UTC+0) | |
| Australia | Australian Eastern Standard Time (UTC+10) | |
| Australian Daylight Standard Time (UTC+11) | ||
| Genetec Cloudlink™ appliances - OS | ||
| US and Canada | Eastern Standard Time (UTC-5) | Tuesdays 2 - 4 am |
| Eastern Daylight Time (UTC-4) | Tuesdays 2 - 4 am | |
| Europe | Greenwich Mean Time (UTC+0) | Tuesdays 2 - 4 am |
| Australia | Australian Eastern Standard Time (UTC+10) | Tuesdays 2 - 4 am |
| Australian Eastern Daylight Time (UTC+11) | Tuesdays 2 - 4 am | |
| Genetec Cloudlink appliances - Video application | ||
| US and Canada | Eastern Standard Time (UTC-5) | Tuesdays 10 am - 12 pm |
| Eastern Daylight Time (UTC-4) | Tuesdays 10 am - 12 pm | |
| Europe | Greenwich Mean Time (UTC+0) | Tuesdays 3 - 5 pm |
| Australia | Australian Eastern Standard Time (UTC+10) | Wednesdays 1 - 3 am |
| Australian Eastern Daylight Time (UTC+11) | Wednesdays 1 - 3 am | |
| Genetec Cloudlink - Intrusion application | ||
| US and Canada | Eastern Standard Time (UTC-5) | No fixed update period |
| US and Canada | Eastern Daylight Time (UTC-4) | |
| Europe | Greenwich Mean Time (UTC+0) | |
| Australia | Australian Eastern Standard Time (UTC+10) | |
| Australia | Australian Eastern Daylight Time (UTC+11) | |
| Axis direct-to-cloud cameras, intercoms, and speakers | ||
| US and Canada | Eastern Standard Time (UTC-5) | Tuesdays between 10 am - 12 pm |
| Eastern Daylight Time (UTC-4) | Tuesdays between 10 am - 12 pm | |
| Europe | Greenwich Mean Time (UTC+0) | Tuesdays between 3 - 5 pm |
| Australia | Australian Eastern Standard Time (UTC+10) | Wednesdays between 12 - 2 am |
| Australian Eastern Daylight Time (UTC+11) | Wednesdays between 12 - 2 am | |