Maintenance windows for automatic firmware and software updates
2026-04-08Last updated
Automatic updates occur during the maintenance window when new firmware or software applications are available.
Automatic updates occur on the date specified in an email notification or regularly on a
specified weekday.
| Region | Time zone | Automatic update period |
|---|---|---|
| Axis Powered by Genetec appliances | ||
| US and Canada | Eastern Standard Time (UTC-5) | 2 - 5 am on the date specified in the email notification |
| Eastern Daylight Time (UTC-4) | 3 - 6 am on the date specified in the email notification | |
| Europe | Greenwich Mean Time (UTC+0) | 10 pm - 1 am on the date specified in the email notification |
| Australia | Australian Eastern Standard Time (UTC+10) | 11 pm - 2 am on the date specified in the email notification |
| Australian Eastern Daylight Time (UTC+11) | 12 - 3 am on the date specified in the email notification | |
| Synergis Cloud Link appliances | ||
| US and Canada | Eastern Standard Time (UTC-5) | 2 - 5 am on the date specified in the email notification |
| Eastern Daylight Time (UTC-4) | 3 - 6 am on the date specified in the email notification | |
| Europe | Greenwich Mean Time (UTC+0) | 10 pm - 1 am on the date specified in the email notification |
| Australia | Australian Eastern Standard Time (UTC+10) | 11 pm - 2 am on the date specified in the email notification |
| Australian Daylight Standard Time (UTC+11) | 12 - 3 am on the date specified in the email notification | |
| Genetec Cloudlink™ appliances - OS | ||
| US and Canada | Eastern Standard Time (UTC-5) | Tuesdays 2 - 4 am |
| Eastern Daylight Time (UTC-4) | Tuesdays 2 - 4 am | |
| Europe | Greenwich Mean Time (UTC+0) | Tuesdays 2 - 4 am |
| Australia | Australian Eastern Standard Time (UTC+10) | Tuesdays 2 - 4 am |
| Australian Eastern Daylight Time (UTC+11) | Tuesdays 2 - 4 am | |
| Genetec Cloudlink™ appliances - Video application | ||
| US and Canada | Eastern Standard Time (UTC-5) | Tuesdays 10 am - 12 pm |
| Eastern Daylight Time (UTC-4) | Tuesdays 10 am - 12 pm | |
| Europe | Greenwich Mean Time (UTC+0) | Tuesdays 3 - 5 pm |
| Australia | Australian Eastern Standard Time (UTC+10) | Wednesdays 1 - 3 am |
| Australian Eastern Daylight Time (UTC+11) | Wednesdays 1 - 3 am | |
| Genetec Cloudlink™ - Intrusion application | ||
| US and Canada | Eastern Standard Time (UTC-5) | No fixed update period |
| US and Canada | Eastern Daylight Time (UTC-4) | |
| Europe | Greenwich Mean Time (UTC+0) | |
| Australia | Australian Eastern Standard Time (UTC+10) | |
| Australia | Australian Eastern Daylight Time (UTC+11) | |
| Axis direct-to-cloud cameras | ||
| US and Canada | Eastern Standard Time (UTC-5) | Tuesdays between 10 am - 12 pm |
| Eastern Daylight Time (UTC-4) | Tuesdays between 10 am - 12 pm | |
| Europe | Greenwich Mean Time (UTC+0) | Tuesdays between 3 - 5 pm |
| Australia | Australian Eastern Standard Time (UTC+10) | Wednesdays between 12 - 2 am |
| Australian Eastern Daylight Time (UTC+11) | Wednesdays between 12 - 2 am | |