Port requirements for direct-to-cloud intercoms and speakers
To enable communication with direct-to-cloud (D2C) intercoms or speakers, you must open specific outbound ports for the associated domains.
To enable audio and video communication with Axis D2C intercoms or speakers, open the ports required for direct-to-cloud cameras.
US data centers
The following network ports must be open for systems hosted in US data centers.
| Outbound port | Domain name | Port usage |
|---|---|---|
| TCP 5061 | RecommendedCurrent service endpoints The tenant ID is found in the URL of your Security Center SaaS system. For example: https://us.securitycentersaas.genetec.cloud/{TenantID}/apps. |
SIP protocol port for call signaling |
| UDP 20000-60000 | See the complete list of IP addresses. |
UDP port range for audio and video |
| UDP 80 | |
STUN protocol port for resolving public addresses |
Canadian data centers
The following network ports must be open for systems hosted in Canadian data centers.
| Outbound port | Domain name | Port usage |
|---|---|---|
| TCP 5061 | RecommendedCurrent service endpoints The tenant ID is found in the URL of your Security Center SaaS system. For example: https://us.securitycentersaas.genetec.cloud/{TenantID}/apps. |
SIP protocol port for call signaling |
| UDP 20000-60000 | See the complete list of IP addresses. |
UDP port range for audio and video |
| UDP 80 | |
STUN protocol port for resolving public addresses |
Australian data centers
The following network ports must be open for systems hosted in Australian data centers.
| Outbound port | Domain name | Port usage |
|---|---|---|
| TCP 5061 | RecommendedCurrent service endpoints The tenant ID is found in the URL of your Security Center SaaS system. For example: https://us.securitycentersaas.genetec.cloud/{TenantID}/apps. |
SIP protocol port for call signaling |
| UDP 20000-60000 | See the complete list of IP addresses. |
UDP port range for audio and video |
| UDP 80 | |
STUN protocol port for resolving public addresses |
European data centers
The following network ports must be open for systems hosted in European data centers.
| Outbound port | Domain name | Port usage |
|---|---|---|
| TCP 5061 | RecommendedCurrent service endpoints The tenant ID is found in the URL of your Security Center SaaS system. For example: https://us.securitycentersaas.genetec.cloud/{TenantID}/apps. |
SIP protocol port for call signaling |
| UDP 20000-60000 | See the complete list of IP addresses. |
UDP port range for audio and video |
| UDP 80 | |
STUN protocol port for resolving public addresses |
UK data centers
The following network ports must be open for systems hosted in UK data centers.
| Outbound port | Domain name | Port usage |
|---|---|---|
| TCP 5061 | RecommendedCurrent service endpoints The tenant ID is found in the URL of your Security Center SaaS system. For example: https://us.securitycentersaas.genetec.cloud/{TenantID}/apps. |
SIP protocol port for call signaling |
| UDP 20000-60000 | See the complete list of IP addresses. |
UDP port range for audio and video |
| UDP 80 | |
STUN protocol port for resolving public addresses |