Port requirements for Axis Powered by Genetec appliances

2026-03-12Last updated

To enable communication between Axis Powered by Genetec appliances and Security Center SaaS, you must open specific network ports.

Axis Powered by Genetec appliances require the following ports and domains to be open, in addition to those listed in Port requirements for direct-to-cloud cameras.

Security Center SaaS in US datacenter

The following network ports must be open for datacenters in the US.

Outbound port Endpoint domain Port usage
TCP 443 *.genetec.cloud

google.com

*.connect.axis.com

serbusnwskuumgkdlgi.servicebus.windows.net
evhubnwskuumgkdlgi.servicebus.windows.net
evhubbacknwskuumgkdlgi.servicebus.windows.net
storsyncnwskuumgkdlgi.blob.core.windows.net
storhealnwskuumgkdlgi.blob.core.windows.net
storgatwnwskuumgkdlgi.blob.core.windows.net
global.azure-devices-provisioning.net
 Connection to the cloud.
UDP 123 pool.ntp.org Connection to an NTP server.
TCP 443 
iothub1914824792.azure-devices.net
serbusbrbjvsf44a7rk.servicebus.windows.net
evhubbrbjvsf44a7rk.servicebus.windows.net
evhubbackbrbjvsf44a7rk.servicebus.windows.net
storsyncbrbjvsf44a7rk.blob.core.windows.net
storhealbrbjvsf44a7rk.blob.core.windows.net
storgatwbrbjvsf44a7rk.blob.core.windows.net
 Connection to Synergis.

Security Center SaaS in Canadian datacenter

The following network ports must be open for datacenters in Canada.

Outbound port Endpoint domain Port usage
TCP 443 *.genetec.cloud

google.com

*.connect.axis.com

serbusnwskuumgkdlgi.servicebus.windows.net
evhubnwskuumgkdlgi.servicebus.windows.net
evhubbacknwskuumgkdlgi.servicebus.windows.net
storsyncnwskuumgkdlgi.blob.core.windows.net
storhealnwskuumgkdlgi.blob.core.windows.net
storgatwnwskuumgkdlgi.blob.core.windows.net
global.azure-devices-provisioning.net
 Connection to the cloud.
UDP 123 pool.ntp.org Connection to an NTP server.
TCP 443 
iothub1887217071.azure-devices.net
serbusbm4qutho3syfc.servicebus.windows.net
evhubbm4qutho3syfc.servicebus.windows.net
evhubbackbm4qutho3syfc.servicebus.windows.net
storsyncbm4qutho3syfc.blob.core.windows.net
storhealbm4qutho3syfc.blob.core.windows.net
storgatwbm4qutho3syfc.blob.core.windows.net
 Connection to Synergis.

Security Center SaaS in Australian datacenter

The following network ports must be open for datacenters in Australia.

Outbound port Endpoint domain Port usage
TCP 443 *.genetec.cloud

google.com

*.connect.axis.com

serbusnwskuumgkdlgi.servicebus.windows.net
evhubnwskuumgkdlgi.servicebus.windows.net
evhubbacknwskuumgkdlgi.servicebus.windows.net
storsyncnwskuumgkdlgi.blob.core.windows.net
storhealnwskuumgkdlgi.blob.core.windows.net
storgatwnwskuumgkdlgi.blob.core.windows.net
global.azure-devices-provisioning.net
 Connection to the cloud.
UDP 123 pool.ntp.org Connection to an NTP server.
TCP 443 
iothub844650092.azure-devices.net
serbusd5ikjp5levj7i.servicebus.windows.net
evhubd5ikjp5levj7i.servicebus.windows.net
evhubbackd5ikjp5levj7i.servicebus.windows.net
storsyncd5ikjp5levj7i.blob.core.windows.net
storheald5ikjp5levj7i.blob.core.windows.net
storgatwd5ikjp5levj7i.blob.core.windows.net
 Connection to Synergis.

Security Center SaaS in European datacenter

The following network ports must be open for datacenters in Europe.

Outbound port Endpoint domain Port usage
TCP 443 *.genetec.cloud

google.com

*.connect.axis.com

serbusnwskuumgkdlgi.servicebus.windows.net
evhubnwskuumgkdlgi.servicebus.windows.net
evhubbacknwskuumgkdlgi.servicebus.windows.net
storsyncnwskuumgkdlgi.blob.core.windows.net
storhealnwskuumgkdlgi.blob.core.windows.net
storgatwnwskuumgkdlgi.blob.core.windows.net
global.azure-devices-provisioning.net
 Connection to the cloud.
UDP 123 pool.ntp.org Connection to an NTP server.
TCP 443 
iothub645286700.azure-devices.net
serbusmese6xxndjusg.servicebus.windows.net
evhubmese6xxndjusg.servicebus.windows.net
evhubbackmese6xxndjusg.servicebus.windows.net
storsyncmese6xxndjusg.blob.core.windows.net
storhealmese6xxndjusg.blob.core.windows.net
storgatwmese6xxndjusg.blob.core.windows.net
 Connection to Synergis.

Security Center SaaS in UK datacenter

The following network ports must be open for datacenters in the UK.

Outbound port Endpoint domain Port usage
TCP 443 *.genetec.cloud

google.com

*.connect.axis.com

global.azure-devices-provisioning.net

 Connection to the cloud.
UDP 123 pool.ntp.org Connection to an NTP server.
TCP 443 
iothub3196371746.azure-devices.net
serbussjrfguy7ssisi.servicebus.windows.net
evhubsjrfguy7ssisi.servicebus.windows.net
evhubbacksjrfguy7ssisi.servicebus.windows.net
storsyncsjrfguy7ssisi.blob.core.windows.net
storhealsjrfguy7ssisi.blob.core.windows.net
storgatwsjrfguy7ssisi.blob.core.windows.net
 Connection to Synergis.