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Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Requirements
Port requirements
To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
Port requirements for Federation
To enable communication between on-premises Security Center systems and Security Center SaaS in a Federation deployment, you must configure firewall access by allowing the required outbound ports and service endpoint.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
- Requirements
  - Presale checklist
    Use this checklist to collect customer environment information, validate Security Center SaaS requirements, and estimate deployment requirements before purchase.
  - Network requirements
    Network connectivity for Security Center SaaS must meet specific latency, availability, bandwidth, and federation requirements to support reliable operation.
  - Client workstation requirements
    Determine the workstation profile required for Security Center SaaS based on your workload, including administration, video monitoring, investigations, and other resource-intensive operations.
  - Port requirements
    To enable communication with cameras, appliances, clients, and on-premises Security Center systems, you must open specific network ports.
    - Port requirements for direct-to-cloud cameras
      To enable direct-to-cloud (D2C) cameras to communicate with Security Center SaaS, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for direct-to-cloud intercoms and speakers
      To enable audio and video communication with direct-to-cloud (D2C) intercoms and speakers, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for Genetec Cloudlink appliances
      To enable communication between Genetec Cloudlink appliances and Security Center SaaS, you must configure firewall access by allowing the required network ports, endpoints, and services for your Security Center SaaS region.
    - Port requirements for Synergis Cloud Link appliances
      To enable communication between Synergis Cloud Link appliances and Security Center SaaS, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for Axis Powered by Genetec appliances
      To enable communication between Axis Powered by Genetec appliances and Security Center SaaS, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for clients
      To enable communication between Security Center SaaS clients and cloud services, you must configure firewall access by allowing the required outbound ports and service endpoints for your Security Center SaaS region.
    - Port requirements for Federation
      To enable communication between on-premises Security Center systems and Security Center SaaS in a Federation deployment, you must configure firewall access by allowing the required outbound ports and service endpoint.
  - About data centers
    A data center is a secure physical facility that houses the compute, storage, and networking resources used to deliver cloud services. For Genetec cloud services, data centers are part of the managed infrastructure operated by the cloud provider.
  - Supported devices
    Verify that the devices and firmware versions planned for deployment are supported in Security Center SaaS.
  - Supported features
    Use the Security Center SaaS Features Matrix to compare supported features, licensing options, and capability differences between Security Center SaaS and Security Center on-premises when planning a system deployment.
Setup guide
Install and connect your Security Center SaaS application.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Troubleshooting
Get quick and easy access to troubleshooting content for Security Center SaaS.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Port requirements for Federation

2026-08-10

To enable communication between on-premises Security Center systems and Security Center SaaS in a Federation deployment, you must configure firewall access by allowing the required outbound ports and service endpoint.

In a Federation setup, you must open the default network ports listed in the following table. You can configure different ports if needed. For the latest Federation port diagrams, contact your Genetec™ Channel Partner.

Note:

Some ports in the table require a Genetec reference. Obtain the reference from your Genetec channel partner. The reference uses the format SCC-######-######, for example: SCC‑232136‑654353.


Region	Outbound port	Endpoint domain	Port usage
All	TCP 5500	`{GenetecReference}.gsc-cloud.com`	Reverse tunnel communication.
All	TCP 554 TCP 560	`{GenetecReference}.gsc-cloud.com`	Connection for RTSP over TLS.
United States	TCP 554	Recommended `.genetec.cloud` Current service endpoint* `rtsp.eastus2.video.genetec.cloud` Current service static IP `20.157.76.128/28`	Connection for RTSP streaming over TLS.
Canada	TCP 554	Recommended `.genetec.cloud` Current service endpoint* `rtsp.centralca.video.genetec.cloud` Current service static IP `20.157.121.64/28`	Connection for RTSP streaming over TLS.
Australia	TCP 554	Recommended `.genetec.cloud` Current service endpoint* `rtsp.eastau.video.genetec.cloud` Current service static IP `20.47.123.48/28`	Connection for RTSP streaming over TLS.
Europe	TCP 554	Recommended `.genetec.cloud` Current service endpoint* `rtsp.westeu.video.genetec.cloud` Current service static IP `20.157.123.144/28`	Connection for RTSP streaming over TLS.
United Kingdom	TCP 554	Recommended `.genetec.cloud` Current service endpoint* `rtsp.southuk.video.genetec.cloud` Current service static IP `20.47.68.192/28`	Connection for RTSP streaming over TLS.