Importing a custom card format (QR code credential) in Synergis

2024-12-06Last updated

Before you can use QR codes as a credential in Genetec ClearID™, you must configure Synergis™ to support the ClearID QR code custom card format. A QR code can then be used as a credential to access parking entrances, turnstiles, or gated facilities.

What you should know

  • Only Security Center SaaS administrators or users with the modify credential properties privilege can import the custom card format.

Procedure

  1. In Genetec™ Configuration desktop, open the Access control task and select the General settings view.
    General settings page in the Access control task in Config Tool showing the default credentials settings.
  2. In the Custom card formats section of Credentials, click Add an item ().
    1. Download this QRcode.xml file.
    2. In the Custom card format editor dialog, click Import.
      Custom card format editor dialog in Config Tool showing the default custom card format settings.
      Important: The card format type that is used during import is Wiegand format.
    3. Navigate to and select the QRcode.xml file you downloaded.
    4. Click Open and click OK.
      Custom card format editor dialog in Config Tool showing the custom card format settings with the QR Code custom format selected.
      Important: You must use this specific QRCode.xml file, because there’s a GUID in the file that the ClearID requires.
    After you import the QRcode.xml file, you can check your settings.
    General settings page in the Access control task in Config Tool showing the credentials settings with the QR Code custom card format selected.
In the Access control task General settings view, the Custom card format for QR code (Hex) is now selected and available.

After you finish

Enable QR code credentials for visitors.