Enabling QR code credentials for visitors
2024-08-05Last updated
To automatically create a QR code credential for visitors when a visit request is created, you must enable QR code credentials for visitors.
Before you begin
- Enable visitor management for sites in Genetec ClearID™
- Import a custom card format (QR code credential) in Synergis™
Important: Make sure that the custom card format (QR code) is imported and
available in the Security Center SaaS that your site is connected to.
What you should know
- When a QR code is automatically created for a visitor, the visitor is created in an inactive state, and the visitor credential contains an automatically generated QR code. The QR code in the credential matches exactly the QR code in the visitor confirmation email.
- The visitor credential is active at this point, but the QR code isn’t usable, because the visitor isn’t checked in yet. When the visitor check-in occurs, the QR code is valid until the visitor checks out, or the end of the day for the scheduled visit.
Procedure
After you finish
Tip: You can perform a visitor search in the
Visitor management task in Genetec™ Operation desktop, then edit
the credential to check the visitors' Credential information,
Credential type, and Status.