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System automation
What is system automation?
System automation in Security Center SaaS is a workflow to trigger actions based on schedules or events. It helps administrators manage repeatable tasks with less effort, so they can focus on higher‑value work.

Pre-deployment guide
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Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
- Device management
- System automation
  - What is system automation?
    System automation in Security Center SaaS is a workflow to trigger actions based on schedules or events. It helps administrators manage repeatable tasks with less effort, so they can focus on higher‑value work.
  - Overview of automation entities
    To trigger a series of actions manually, on a schedule, or based on events in your system, you can set up automation entities.
  - Examples of system automation
    Administrators can use system automation to reduce effort when handling repeatable tasks in Security Center SaaS. These tasks include responding to device and security issues and performing routine system maintenance.
  - About events
    An event is a record of an activity or incident that occurred in the system. Security personnel can monitor events in real time and investigate them later. Events can also trigger automations in the system.
  - About schedules
    A schedule is an entity that defines a set of time constraints that can be applied to a multitude of situations in the system. Each time constraint is defined by a date coverage (daily, weekly, ordinal, or specific) and a time coverage (all day, fixed range, daytime, and nighttime).
  - Creating schedules
    To define a set of time constraints for a multitude of situations, such as when a user can log on to the system or when video from a surveillance camera can be recorded, you can create schedules and then apply them to specific entities.
  - Adding audio files
    You can add new audio files that can be played when users receive an alarm in Security Center SaaS, or used with the Play a sound action.
  - About automation entities
    An automation entity is a repeatable process in Security Center SaaS. It consists of two parts: a trigger that defines what starts the automation, and a response that defines the actions that follow.
  - Creating an automation entity
    Before setting up an automation, you must create it as an entity in Configuration desktop.
  - Configuring automation triggers
    When configuring an automation, you must first define what triggers it.
  - Configuring automation responses
    After you define the triggers, define the actions that run when the automation is triggered.
  - Advanced settings for automation entities
    Advanced settings define the automation’s scope, activation periods, and other configuration options in Security Center SaaS.
  - Adding automations to maps
    To allow Security Center SaaS operators to manually trigger automations directly from maps, you can add automations as map objects.
  - Event data
    Event data is the contextual information that accompanies every event. Event data can be used to add conditions to automation triggers and to contextualize automation responses.
  - Contextualized actions
    For event‑based automations, you can use data from the triggering event to contextualize the response actions. With contextualized actions, a single automation can handle multiple automation scenarios.
  - About threat levels
    A threat level is a predefined scenario that you activate for a specific area or the entire system to manage special situations, such as a business event or emergency evacuation. Activating a threat level triggers a series of actions tailored to the scenario. Deactivating the threat level returns the system to regular operation.
  - Defining threat levels
    To help your security personnel respond quickly to a specific scenario, you can define a threat level.
  - Threat level scenario: Fire
    A scenario for creating threat levels is in case of a fire.
  - Threat level scenario: Gunman
    A scenario for creating threat levels is in case of a gunman.
  - Converting event-to-actions to automations
    You can convert legacy event-to-actions to automations using the Automation task.
  - Converting scheduled tasks to automations
    You can convert legacy scheduled tasks to automations using the Automation task.
- Map design
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Glossary

What is system automation?

2026-07-07

System automation in Security Center SaaS is a workflow to trigger actions based on schedules or events. It helps administrators manage repeatable tasks with less effort, so they can focus on higher‑value work.

Using system automation, you can trigger actions on a one-time or recurring schedule or following an unexpected system event. You can also trigger automations manually from maps.

Automations can have a single trigger and action, or they can link multiple ones.

Ways to create automations

Automation can be created in several ways:

Automation entities are the most comprehensive mechanism for configuring automation in Security Center SaaS. See About automation entities.
Threat levels are predefined scenarios that you activate for a specific area or the entire system to manage special situations. See About threat levels.
Event-to-actions and scheduled tasks are legacy mechanisms for creating automations.

How automation makes your work easier

Reduce time spent on configuration and ongoing maintenance by using automation to handle predictable tasks.
Combine multiple triggers, responses, and sources in a single automation to cover broader workflows.
Focus on the critical issues that need your attention by automating routine processes in Security Center SaaS.