Adding Genetec Cloudlink appliances

After initially starting a Genetec Cloudlink™ appliance and connecting it to the network, you must add it to Security Center SaaS before it becomes operational.

1. On the Devices page in Genetec™ Configuration web, click Add device.
   The configuration wizard opens.
2. On the Type page, click Appliance.

   

   Note:

   Hardware types are greyed out if they are not included in your license or are currently unsupported.
3. On the Activation page, enter the serial number and activation code found on the card included with the appliance using one of the following methods, and then click Continue:

   Scan the QR code

   Scan the QR code using the webcam in Genetec™ Configuration web. If required, allow or enable camera access in your web browser. Position the QR code in front of the camera, ensuring it’s centered and clearly visible. The Serial number and Activation code fields will populate automatically.

   Enter manually

   Enter the appliance Serial number and Activation code in the fields provided.

   

4. On the Configuration page, enter a name for the appliance.
5. If you have a Genetec Cloudlink 210 with dual hard drives (GCL-210-M3JA), select a Storage type.

   Redundant

   Duplicate data across disks to protect against drive failure. This is the default.

   Extended

   Combine disks into one volume for maximum storage.

   Note:

   To change the storage type, you must delete and re-add the appliance, which erases all data on the drives.

   

6. Click Add.
   The initial setup can take a few minutes. During this time, the appliance shows Connecting while the required applications are downloaded and installed.

   Tip:

   Select the appliance tile to display status information.