Adding Genetec Cloudlink appliances

After starting a Genetec Cloudlink™ appliance and connecting it to the network for the first time, you must add the appliance to Security Center SaaS before it can be used.

1. From the Devices page in Genetec™ Configuration web, click Add device.
2. Do one of the following:
   • Click Scan QR code to add the appliance using a QR code.
   • Click Use device information to add the appliance using the serial number and activation code.
3. If you selected Scan QR code:
   1. If required, allow or enable camera access in your web browser.
   2. Position the QR code in front of the camera, ensuring it’s centered and clearly visible.

      

   3. In the Add appliance dialog, select a recording mode.

      

   4. Click Add, then click Finish.
      The initial setup can take a few minutes. During this time, the device shows Connecting while the required applications are downloaded and installed.

      Tip: Select the appliance tile to display status information.
4. If you selected Use device information:
   1. Click Serial number + Activation code.
   2. Enter the serial number and activation code.
   3. Click Add, then click Finish.
      The initial setup can take a few minutes. During this time, the device shows Connecting while the required applications are downloaded and installed.

      Tip: Select the appliance tile to display status information.