Adding Genetec Cloudlink 310 appliances

2024-08-15Last updated

After starting Genetec Cloudlink™ 310 and connecting the appliance for the first time, you must add the appliance to Security Center SaaS before it can be used.

Procedure

  1. From the Devices page in Genetec™ Configuration web, click Add device.
  2. Do one of the following:
    • Click Scan QR code to add the appliance using a QR code.
    • Click Use device information to add the appliance using the serial number and activation code.
  3. If you selected Scan QR code:
    1. If required, allow or enable camera access in your web browser.
    2. Position the QR code in front of your camera.
      Scan QR code dialog in Genetec Configuration web showing a QR code being scanned.
    3. In the Add appliance dialog, select a recording mode.
      Add appliance dialog in Genetec Configuration web showing recording modes for a Genetec Cloudlink 310.
    4. Click Add, then click Finish.
      The initial setup can take a few minutes. During this time, the device shows Connecting while the required applications are downloaded and installed.
      Tip: Select the device tile to display status information.
  4. If you selected Use device information:
    1. Click Serial number + Activation code.
    2. Enter the serial number and activation code.
    3. Click Add, then click Finish.
      The initial setup can take a few minutes. During this time, the device shows Connecting while the required applications are downloaded and installed.
      Tip: Select the device tile to display status information.
The Genetec Cloudlink 310 is now available in Security Center SaaS.