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Managing cameras
Keeping camera features up-to-date
To access new features after a camera’s configuration changes or when they become available as part of a system or firmware update, you must manually synchronize the camera.

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    - Concepts
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    - Managing cameras
      - Adding recording profiles
        To simplify large-scale camera deployments and ensure consistent configurations across multiple cameras, you can create recording profiles to specify video, storage, and retention settings.
      - Associating cameras with a recording profile
        To apply the same configuration to multiple cameras and camera sensors already in your system, you can change their associated recording profile.
      - Modifying recording profiles
        To address a change in camera configuration requirements, you can modify a recording profile to change the profile name, video settings, or the video retention period.
      - Configuring edge recording on an Axis direct-to-cloud camera
        To store video locally on your Axis direct-to-cloud (D2C) camera, you can associate it to an edge recording profile.
      - Configuring camera-specific settings
        To use camera options that recording profiles for multi-camera deployments do not offer, you can configure custom settings for individual cameras.
      - Configuring sensor-specific custom camera settings
        To use different camera settings for each sensor that aren't available when using custom camera settings for all sensors on a multisensor camera, you can configure sensor-specific camera settings.
      - Keeping camera features up-to-date
        To access new features after a camera’s configuration changes or when they become available as part of a system or firmware update, you must manually synchronize the camera.
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Glossary

Keeping camera features up-to-date

2026-08-26

To access new features after a camera’s configuration changes or when they become available as part of a system or firmware update, you must manually synchronize the camera.

What you should know

Security Center SaaS only fetches camera capabilities during enrollment. If you enable a feature that wasn't supported when the camera was enrolled, the feature won't be displayed in the Security Center SaaS user interface until you manually synchronize the camera.
The synchronize function is disabled when cameras are offline.
Manually synchronizing a camera doesn't require the camera or associated Genetec Cloudlink appliance to restart.

Procedure

From the Devices page in the Configuration task, select a camera.
On the Overview side pane, in the Access more settings on Camera section, click Synchronize.

After the synchronization is complete, new camera capabilities are displayed on the camera's Settings page. If the firmware was updated, the new version is displayed on the Overview page.
If needed, modify your camera settings to take advantage of the new camera capabilities.