Home
Setup guide
Install and connect your Security Center SaaS application.
Device management
Configuring custom camera settings
You can create a custom settings configuration to manage camera-specific settings, which removes any association with a recording profile.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
- Device management
  - Adding devices
    To add your devices you can scan a QR code, enter the information manually, or automatically discover devices on the local network.
  - About firmware updates for access control appliances
    To keep your access control appliances secure and up to date, you must install the latest firmware.
  - Filtering and sorting devices
    To facilitate device management, you can filter and sort devices by specific criteria on the Devices page in Genetec™ Configuration.
  - Deleting devices
    Delete a device that is no longer required or is in an error state, or delete a device to enroll it again.
  - About recording profiles
    A recording profile is a configuration for multiple cameras containing predefined camera settings, including settings for retention period, storage location, resolution, frame rate, and bit rate.
  - Adding recording profiles
    To remove friction during large-scale camera deployments and for consistent configurations across multiple cameras, you can use recording profiles to specify video, storage, and retention settings.
  - Configuring custom camera settings
    You can create a custom settings configuration to manage camera-specific settings, which removes any association with a recording profile.
  - Configuring sensor-specific custom camera settings
    You can create a custom settings configuration to manage settings for individual sensors on a multisensor camera, which removes any association with a recording profile.
  - How fisheye cameras work in Security Center SaaS
    Security Center SaaS supports the enrollment of fisheye cameras and can dewarp live and playback video from direct-to-cloud and managed Archiver cameras.
  - How privacy protection works in Security Center SaaS
    In Security Center SaaS, privacy protection anonymizes video by pixelating parts of a video stream where movement is detected. The identity of individuals or moving objects is protected, without obscuring movements and actions or preventing monitoring.
  - How events work in Security Center SaaS
    An event is a record of an activity or incident that occurred in the system. Security personnel can monitor events in real time and investigate them later. Events can also trigger automations in the system.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Configuring custom camera settings

2025-06-19

You can create a custom settings configuration to manage camera-specific settings, which removes any association with a recording profile.

What you should know

Custom settings are typically used when specific camera settings are needed that aren’t available when using recording profiles associated with multiple camera deployments. Performing this procedure activates a custom settings configuration and ensures that the camera is no longer associated with a recording profile.

Procedure

From the Devices page in Genetec™ Configuration web, select a camera.
Click the Settings tab in the side pane.
In the Video section, from the Recording profile list, select Custom.

Note:
Cameras configured using the Custom settings option aren’t displayed in the Recording profiles list because the custom settings only apply to the selected camera.
1. In the Video section, customize the settings as required.
  
  Resolution
  
  From the Resolution list, select the option you require.
  
  Frame rate
  
  From the Frame rate list, select the option you require.
  
  Maximum bit rate
  
  Select a maximum bit rate.
  
  Recording location
  
  Select an option that is relevant to your device type:
  
  D2C cameras
  
  Camera edge recording or Cloud recording.
  
  Cloudlink cameras
  
  Appliance recording or Cloud recording.
  
  Note:
  The camera edge recording location is available only for Axis direct-to-cloud cameras that support SD cards and have firmware version 11.11 or later.
  
  Video Retention
  
  Select a retention period from the choices available or click Custom to specify a retention period in days. The maximum video retention period is 1,096 days (3 years).
2. (Optional) If image rotation is supported for your camera, in the Image section, select an option from the Image rotation list.
3. (Optional) In the Events and analytics section, deactivate camera events.
4. (Optional) In the Privacy protection section, activate privacy protection.
Click Save.