How events work in Security Center SaaS

2025-01-24Last updated

An event is a record of an activity or incident that occurred in the system. Security personnel can monitor events in real time and investigate them later. Events can also trigger automations in the system.

Camera events include motion events and object analytics and are configured at the individual camera level. When camera events are enabled, events and analytics information is sent to Security Center SaaS or the web application. When camera events are disabled, no events or analytics information is sent to Security Center SaaS or the Genetec Operation web application.

You can use camera events for monitoring in Genetec Operation or for event-to-actions in Genetec Configuration desktop.
Note: Turning off specific events isn’t currently supported.

Supported event types

Supported event types vary depending on how the camera is hosted, the manufacturer, features that the camera supports, and devices that Security Center SaaS supports.

The supported event types can include one or more of the following depending on the previously stated dependencies:
  • Motion events
  • Object analytics
  • Axis cameras: Axis Object Analytics (AOA)
  • Axis cameras: FenceGuard analytics
  • Bosch cameras: Firearm detection

Security Center SaaS supports Bosch firearm detection for all Bosch integrations, provided the cameras have firmware 9.40 or later (CPP14 and AI) and the required Bosch licenses. In Security Center SaaS, the firearm detection event is named “Object detected in field” with the description “Detect firearm in hand”.

Tip: In Genetec Configuration, you can click Options > Events to display a complete list of the supported event types.

Licensing

The Bosch camera must have a valid license for “IVA Pro Visual Gun Detection” installed. To configure the camera for Visual Gun Detection, use the Bosch Configuration Manager application and follow the Manufacturer instructions in the Intelligent Video Analytics (IVA) Pro Configuration Manual.

Monitoring events

You can use Genetec Operation to monitor events in your systems in real-time using a watchlist. You can also use the Reports task to view past events for analysis and investigation purposes.
  • Watchlist example: Camera events could be used with Bosch cameras to monitor for events of interest: Object detected in Field, Detect firearm in field, and so on.
  • Reports example: Generate a customized query about specific events using the Reports task. For example, to generate a report about camera events for specific event types of interest: Motion on, Motion off, Object detected in field, and so on.
Note: Events in a watchlist are visible for 15 mins, after that you must generate a report in the Reports task.