Adding Axis direct-to-cloud cameras

2026-08-17Last updated

To use your Axis direct-to-cloud (D2C) camera for video monitoring and recording in Security Center SaaS, you must add it to your system.

Before you begin

  • Gather the following information from the Axis Communications: Owner Authentication Key document or the device's web interface:
    • Device serial number
    • Owner Authentication Key (OAK)
  • Ensure that the device has internet connectivity and that it can reach the required endpoint domains.
  • To use edge recording on your device, insert a supported SD card. For information about supported SD cards, see the Axis documentation.

What you should know

Adding an Axis D2C device to Security Center SaaS does two things:
  • Resets the device to its factory default settings. Any configuration changes made in the device's web interface before it was added are lost.
  • Replaces any existing credentials for the device with new credentials that comply with strong password policies. You can view the credentials on the device's Overview page.

Procedure

  1. From the Devices page in the Configuration task, click Add device, and follow the steps in the configuration wizard.
    The camera is added to Security Center SaaS in an inactive state.
  2. Activate the camera:
    • If you have physical access to the camera, press the control button on the camera body.
    • If you don’t have physical access to the camera, enable one-click cloud connection in the software:
      1. On the camera's web page, click System > Network .
      2. Under One-click cloud connection, set Allow O3C to Always and click Save.
    Activation can take up to 10 minutes. It includes installing the latest firmware and bringing the device online. You can work on other tasks while activation runs in the background.
After activation, the camera is available in Security Center SaaS.