Adding i-PRO direct-to-cloud cameras

2026-07-13Last updated

To view, record, and upload video to Cloud Storage from i-PRO direct-to-cloud (D2C) cameras, you must add your cameras in Security Center SaaS.

Before you begin

Procedure

  1. Using a web browser, connect to the camera and sign in.
  2. Ensure that the camera is set to the correct time:
    1. From the Live page, click Setup > Detailed setting > Camera detailed setting .
    2. In the Setup menu, click Basic.
    3. Under Time & date, select Set PC time to the camera or configure NTP, and click Set.
      The Time & date configuration on an i-PRO camera with Set PC time to the camera and NTP settings highlighted.
  3. In the Setup menu, click Ext. software.
  4. On the Software mng. page, click Uninstall to remove one or more pre-installed extension packages if required.
    Note:
    The camera might prevent you from installing more packages until the existing packages are removed.
    The Software mng. page on an i-PRO camera with the maximum number of extensions installed, showing Uninstall buttons for each.
  5. Install the "D2C for Genetec Security Center SaaS" extension package:
    1. Click Choose file and select the package .ext file.
    2. Select Install new Ext. software, click Execute, and click OK.
    The "D2C for Genetec Security Center SaaS" extension package is installed.
  6. Under D2C for Genetec Security Center SaaS, click Setup >>.
  7. In the SC SaaS enrollment information window, take note of the serial number and client secret.
  8. If required, click Go to Security Center SaaS and sign in.
  9. From the Devices page in the Configuration task, click Add device.
  10. Follow the steps in the configuration wizard and click Close.
The camera is added to the device list and becomes available after a few seconds.

After you finish