Adding Bosch direct-to-cloud cameras

2025-05-09Last updated

Before you can view, record, and upload video to Cloud Storage, you must add your Bosch direct-to-cloud (D2C) cameras in Security Center SaaS.

Before you begin

  • Ensure that the Bosch camera is compatible and is running the latest firmware.

    For supported devices and firmware, see the Security Center SaaS Supported Device List.

  • Ensure that the camera has internet connectivity and that it can reach the required endpoint domains.
  • If the camera has been activated on another system, reset the camera to factory default settings.

What you should know

Direct-to-cloud requires a corresponding product subscription.

Procedure

  1. Using a web browser, connect to the camera and sign in.
  2. Ensure that the camera is set to the correct time:
    1. Click Configuration > General > Date/Time .
    2. Select the Device time zone, enter the Time server address, and click Set.
      The Date/Time page on a Bosch camera, showing the Time server address field.
  3. Connect the camera to cloud services:
    1. Click Configuration > Connectivity > Cloud services .
    2. Set Operation to On.
      The Cloud services page on a Bosch camera, showing the Operation setting.
      Once successfully activated, the Connection State displays Available.
    3. Select Security Center SaaS.
      The Cloud services page on a Bosch camera, showing the Security Center SaaS option.
    4. Accept the Report Portal terms and conditions and click Continue.
      The Remote Portal terms and conditions on a Bosch camera, showing Accept and Continue.
    5. Select a Region and click Connect.
      The region selector on a Bosch camera, showing a region and the Connect button.
    Once successfully connected, the Connectivity state displays Registered.
  4. Click Close.
    Important information is shown under Onboarding Genetec Security Center SaaS. Take note of the device serial number and device secret.
  5. Under Onboarding Genetec Security Center SaaS, click Connect.
    When the Status shows Waiting for claiming of the device, the camera is ready to be added to Security Center SaaS.
  6. If required, click Open Security Center SaaS and sign-in.
  7. From the Devices page in Genetec™ Configuration web, click Add device.
    The configuration wizard opens.
  8. On the Type page, click Camera.
    Note:
    Hardware types are greyed out if they are not included in your license or currently unsupported.
  9. On the Method page, click Direct-to-cloud and then click Bosch.
  10. On the Activation page, do one of the following:
    • Scan the QR code related to the camera.
    • Enter the serial number and secret key of the device.
  11. Click Continue.
  12. On the Configuration page, enter the required information and then click Continue.
    The wizard's Summary page opens, displaying details of the enrolled camera.
  13. Click Close.
    The camera is added to the device list and becomes available after a few seconds.

After you finish

  • To configure basic camera settings, select the device and click the Settings tab in the side pane.
  • If you need to change camera settings that aren’t available in Genetec Configuration, sign in to the device.