Configuring sensor-specific custom camera settings

2025-06-19Last updated

You can create a custom settings configuration to manage settings for individual sensors on a multisensor camera, which removes any association with a recording profile.

What you should know

Sensor-specific custom settings are typically used when different camera settings are needed for each sensor that aren’t available when using custom camera settings that are applied to all sensors. Performing this procedure activates sensor-specific custom settings and ensures that the selected camera sensors are no longer associated with a recording profile.

Procedure

  1. From the Devices page in Genetec™ Configuration web, select a multisensor camera.
  2. Click the Sensors tab in the side pane.
  3. From the Sensors list, select a sensor.
    Sensors tab in the side pane of the selected camera in Security Center SaaS.
  4. Click the Settings tab in the side pane.
    Note:
    The sensor Settings tab on a multisensor camera is different from the camera Settings tab because it only displays and applies settings to the selected sensor.
  5. In the Video section, from the Recording profile list, select Custom.
    Note:
    Cameras configured using the Custom settings option aren’t displayed in the Recording profiles list because the custom settings only apply to the selected camera.
    1. In the Video section, customize the settings as required.
      Resolution
      From the Resolution list, select the option you require.
      Frame rate
      From the Frame rate list, select the option you require.
      Maximum bit rate
      Select a maximum bit rate.
      Recording location
      Select an option that is relevant to your device type:
      D2C cameras
      Camera edge recording or Cloud recording.
      Cloudlink cameras
      Appliance recording or Cloud recording.
      Note:
      The camera edge recording location is available only for Axis direct-to-cloud cameras that support SD cards and have firmware version 11.11 or later.
      Video Retention
      Select a retention period from the choices available or click Custom to specify a retention period in days. The maximum video retention period is 1,096 days.
    2. (Optional) If image rotation is supported for your camera, in the Image section, select an option from the Image rotation list.
    3. (Optional) In the Events and analytics section, deactivate camera events.
    4. (Optional) In the Privacy protection section, activate privacy protection.
    Camera settings tab in Security Center SaaS showing custom settings configuration.
  6. Click Save.
  7. (Optional) Repeat this procedure for each additional sensor as required.