Home
Setup guide
Install and connect your Security Center SaaS application.
Device management
Adding Axis Powered by Genetec devices
After unpacking and connecting the Axis Powered by Genetec device to your company LAN, you must add the device to Security Center SaaS before it can be used.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
- Device management
  - Adding devices
    To add your devices you can scan a QR code, enter the information manually, or automatically discover devices on the local network.
  - Adding Genetec Cloudlink appliances
    After starting a Genetec Cloudlink™ appliance and connecting it to the network for the first time, you must add the appliance to Security Center SaaS before it can be used.
  - Adding Synergis Cloud Link appliances
    After you’ve connected to your Synergis™ Cloud Link appliance for the first time, add it to Security Center SaaS before using it.
  - Adding Axis direct-to-cloud cameras
    Before you can view, record, and upload video to Cloud Storage, you must add your Axis direct-to-cloud (D2C) cameras in Security Center SaaS.
  - Adding Bosch direct-to-cloud cameras
    Before you can view, record, and upload video to Cloud Storage, you must add your Bosch direct-to-cloud (D2C) cameras in Security Center SaaS.
  - Adding i-PRO direct-to-cloud cameras
    Before you can view, record, and upload video to Cloud Storage, you must add your i-PRO direct-to-cloud (D2C) cameras in Security Center SaaS.
  - Adding Axis Powered by Genetec devices
    After unpacking and connecting the Axis Powered by Genetec device to your company LAN, you must add the device to Security Center SaaS before it can be used.
    - Signing in to an Axis Powered by Genetec device
      To configure an Axis Powered by Genetec door controller, you need to sign in to the AXIS device interface with a web browser.
  - How fisheye cameras work in Security Center SaaS
    Security Center SaaS supports the enrollment of fisheye cameras and can dewarp live and playback video from direct-to-cloud and managed Archiver cameras.
  - How privacy protection works in Security Center SaaS
    In Security Center SaaS, privacy protection anonymizes video by pixelating parts of a video stream where movement is detected. The identity of individuals or moving objects is protected, without obscuring movements and actions or preventing monitoring.
  - How events work in Security Center SaaS
    An event is a record of an activity or incident that occurred in the system. Security personnel can monitor events in real time and investigate them later. Events can also trigger automations in the system.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
Genetec ClearID
Set up and use ClearID in Security Center SaaS.
Federation
Set up and use Federation in Security Center SaaS.
Appliances
Install, configure, and use your cloud-managed appliances.
Supported devices
Review the supported devices list.
Supported features
Review the supported features list.
Technical support
Learn how and where to find support to help you solve technical issues.
Glossary

Adding Axis Powered by Genetec devices

2024-08-01

After unpacking and connecting the Axis Powered by Genetec device to your company LAN, you must add the device to Security Center SaaS before it can be used.

Before you begin

Have your device serial number and Owner Authentication Key (OAK) ready. You find this information on the Axis Communications: Owner Authentication Key document included in the device packaging.

What you should know

Enrolling an Axis Powered by Genetec device in Security Center SaaS automatically does two things:

Upgrades the device firmware to the latest version.
Security Center SaaS ensures that all your devices are running the latest firmware, when it becomes available.
Generates a username and password for the device and deletes all previous credentials.
Security Center SaaS manages passwords for you, ensuring that all your devices are protected by strong passwords.

Procedure

From the Devices page in Genetec™ Configuration web, click Add device and click Use device information.
In the Add device dialog box, click Serial number + Owner Authentication Key (OAK) and enter the required information:

Name

Enter a descriptive name for the device.

Serial number

Enter the device serial number.

Owner Authentication Key (OAK)

Enter the Axis OAK.
Click Continue.
The device is added.
In the Device added dialog box, read the instructions and click Finish.

The device is added to the device list with the Device type indicating Unknown and the Status indicating Action required.
Open the casing of your Axis Powered by Genetec device and press the control button to begin activation.
Activation can take up to 15 minutes. The device is ready for use when its Status is Online.
To view the device credentials, select the device and click View credentials the Overview page of the device side pane.

Click to view the password.

Note: The Open web interface shortcut only works when you’re connected to the same local network as the device.

After you finish

If you need to change the default settings of the device, such as the reader and credential settings sign in to the device. For information on how to configure the device, see the Axis Powered by Genetec Help.