Adding Axis Powered by Genetec devices

2026-07-15

After connecting an Axis Powered by Genetec device to your network, you must add the device to Security Center SaaS before it can be used.

Before you begin

Have your device serial number and Owner Authentication Key (OAK) ready. You can find this information on the Axis Communications: Owner Authentication Key document included in the device packaging.

What you should know

Adding an Axis Powered by Genetec device in Security Center SaaS automatically does two things:

Upgrades the device firmware to the latest version.
Security Center SaaS ensures that all your devices are running the latest firmware, when it becomes available.
Generates a username and password for the device and deletes all previous credentials.
Security Center SaaS manages passwords for you, ensuring that all your devices are protected by strong passwords.

Procedure

From the Devices page in the Configuration task, click Add device.
Follow the steps in the configuration wizard and click Close.
The device is added to the device list with the Device type indicating Unknown and the Status indicating Action required.
If you have physical access to the device, press the control button on your Axis Powered by Genetec device.
Activation can take up to 15 minutes. The device is ready for use when its Status is Online.
If you don’t have physical access to the device, enable the one-click cloud connection in the software:
1. On the device's web page, click System > Network .
2. Under One-click cloud connection, set Allow O3C to Always and click Save.
The device is now available in Security Center SaaS.

After you finish

To view the device credentials, select the device and click View credentials on the Overview page of the device side pane.
To change the device's default settings, such as the reader and credential settings, sign in to the device. For more information on how to configure the device, see the Axis Powered by Genetec Help.