Adding Axis Powered by Genetec devices

2025-05-09Last updated

After unpacking and connecting the Axis Powered by Genetec device to your company LAN, you must add the device to Security Center SaaS before it can be used.

Before you begin

Have your device serial number and Owner Authentication Key (OAK) ready. You find this information on the Axis Communications: Owner Authentication Key document included in the device packaging.

What you should know

Enrolling an Axis Powered by Genetec device in Security Center SaaS automatically does two things:
  • Upgrades the device firmware to the latest version.

    Security Center SaaS ensures that all your devices are running the latest firmware, when it becomes available.

  • Generates a username and password for the device and deletes all previous credentials.

    Security Center SaaS manages passwords for you, ensuring that all your devices are protected by strong passwords.

Procedure

  1. From the Devices page in Genetec™ Configuration web, click Add device.
    A configuration wizard opens.
  2. On the Type page, click Access control.
    Note:
    Hardware types are greyed out if they are not included in your license or currently unsupported.
  3. On the Method page, select Axis.
  4. On the Activation page, do one of the following:
    • Scan the QR code related to the camera.
    • Enter the name, serial number, and Owner Authentication Key (OAK).
  5. Click Add.
    The wizard's Summary page opens, displaying details of the enrolled device.
  6. Click Close.
    The device is added to the device list with the Device type indicating Unknown and the Status indicating Action required.
  7. Open the casing of your Axis Powered by Genetec device and press the control button to begin activation.
    Activation can take up to 15 minutes. The device is ready for use when its Status is Online.
  8. If you don’t have physical access to the camera, enable the one-click cloud connection in the software:
    1. On the device's web page, click System > Network .
    2. Under One-click cloud connection, set Allow O3C to Always and click Save.
    The device is now available in Security Center SaaS.
  9. To view the device credentials, select the device and click View credentials on the Overview page of the device side pane.
    View credentials dialog box opened from the Axis Powered by Genetec Overview page.

    Click to view the password.

    Note:
    The Open web interface shortcut only works when you’re connected to the same local network as the device.

After you finish

If you need to change the default settings of the device, such as the reader and credential settings sign in to the device. For information on how to configure the device, see the Axis Powered by Genetec Help.