Adding Synergis Cloud Link appliances

After you’ve connected to your Synergis™ Cloud Link appliance for the first time, add it to Security Center SaaS before using it.

1. Configure the Network Time Protocol (NTP) server to avoid time differences for events or device synchronization issues.
   1. In your web browser, enter https:// followed by the Synergis™ appliance's hostname or IP address.
      https://SCLXXXXXXXXXXXX, where XXXXXXXXXXXX represents the MAC address.
   2. If you opened a new browser session to sign in to the Synergis appliance, you get a certificate error message. Follow your browser’s on-screen instructions to continue to the website.
   3. Enter the username and password, and then click Log on.
   4. Click Configuration > Network .
   5. In the Network time section, select Use network time and enter time.windows.com.

      

2. From the Devices page in Genetec™ Configuration web, click Add device.
3. Do one of the following:
   • Click Scan QR code to add the appliance using a QR code.
   • Click Use device information to add the appliance using the serial number and activation code.
4. If you selected Scan QR code:
   1. If required, allow or enable camera access in your web browser.
   2. Position the QR code in front of your camera.

      

   3. Click Add, then click Finish.
      The initial setup can take a few minutes. During this time, the device shows Connecting while the required applications are downloaded and installed.

      Tip: Select the device tile to display status information.
5. If you selected Use device information, click Serial number and enter the required information:

   Name

   Enter a descriptive name for the device.

   Manufacturer

   Select Genetec.

   Serial number

   Enter the device serial number.

   Activation code

   Enter the activation code.

6. Click Continue, then click Finish.
   The initial setup can take a few minutes. During this time, the device shows Connecting while the required applications are downloaded and installed.

   Tip: Select the device tile to display status information.