Adding Synergis Cloud Link appliances

After you’ve connected to your Synergis™ Cloud Link appliance for the first time, add it to Security Center SaaS before using it.

1. Configure the Network Time Protocol (NTP) server to avoid time differences for events or device synchronization issues.
   1. In your web browser, enter https:// followed by the Synergis™ appliance's hostname or IP address.
      https://SCLXXXXXXXXXXXX, where XXXXXXXXXXXX represents the MAC address.
   2. If you opened a new browser session to sign in to the Synergis appliance, you get a certificate error message. Follow your browser’s on-screen instructions to continue to the website.
   3. Enter the username and password, and then click Log on.
   4. Click Configuration > Network .
   5. In the Network time section, select Use network time and enter time.windows.com.

      

2. From the Devices page in Genetec™ Configuration web, click Add device.
   The configuration wizard opens.
3. On the Type page, click Appliance.

   

   Note:

   Hardware types are greyed out if they are not included in your license or currently unsupported.
4. On the Activation page, do one of the following:
   • Scan the QR code related to the appliance.
   • Enter the serial number and activation code.
5. If you selected Scan QR code:
   1. If required, allow or enable camera access in your web browser.
   2. Position the QR code in front of the camera, ensuring it’s centered and clearly visible.

      

6. On the Configuration page, enter the appliance's name and then click Continue.
   The wizard's Summary page opens, displaying details of the enrolled appliance.
7. Click Close.
   The initial setup can take a few minutes. During this time, the device shows Connecting while the required applications are downloaded and installed.

   Tip:

   Select the device tile to display status information.