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How fisheye cameras work in Security Center SaaS
Security Center SaaS supports the enrollment of fisheye cameras and can dewarp live and playback video from direct-to-cloud and managed Archiver cameras.

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  - How fisheye cameras work in Security Center SaaS
    Security Center SaaS supports the enrollment of fisheye cameras and can dewarp live and playback video from direct-to-cloud and managed Archiver cameras.
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Glossary

How fisheye cameras work in Security Center SaaS

2025-02-03

Security Center SaaS supports the enrollment of fisheye cameras and can dewarp live and playback video from direct-to-cloud and managed Archiver cameras.

Supported cameras and features

For a list of supported fisheye cameras, consult the Security Center SaaS supported devices list.

The following support video dewarping:

Genetec™ Operation.
Cameras federated from Security Center on-premises version 5.13 or later. For cameras federated from an earlier version, the camera is visible, but the video isn’t dewarped.

Genetec™ Configuration can display fisheye cameras but is unable to dewarp streams.

Camera configuration

When you enroll a camera in Security Center SaaS, the system automatically detects the fisheye lens and configures the unit. The only setting to configure is the camera position on the camera's Settings page in Genetec Configuration.

If you change the configuration of a fisheye camera, you must restart Genetec Configuration and Genetec Operation to view the changes. Playback video that hasn’t been exported is displayed using the new configuration.

About dewarping streams

To dewarp a stream from a fisheye camera, zoom in on the associated video tile in the Tiles task in Genetec Operation.

Note: After you dewarp a stream, camera overlays are warped in the video tile.

About exporting streams

Exported G64x video is displayed using the fisheye lens configuration. This enables the Genetec™ Portable Video Player, Genetec Operation desktop, and Security Desk to dewarp the playback video.

Video files exported to MP4 can't be dewarped.