Deleting devices

Delete a device that is no longer required or is in an error state, or delete a device to enroll it again.

1. In Genetec™ Configuration web, click Devices.
2. From the List view or Tile view, select the device you want to delete.
   Tip:

   If the device list is long, you can search for a camera by name or IP address, or by using filters.

1. In the Device information sidebar, click More () and then click Delete.
2. If you’re deleting a camera, in the Delete dialog do one of the following:
   1. Single camera: Click Delete camera.
   2. Multisensor camera: Click Delete cameras.
      Note:

      In Configuration web, multisensor camera sensors are grouped together in a consolidated device view. Regardless of whether you delete one sensor or the entire camera, all associated sensors are also deleted.
3. If you’re deleting an appliance, in the Delete dialog, enter the appliance name and do one of the following:
   • Genetec Cloudlink™: Click Delete.
   • Synergis™ Cloud Link: Click Delete device.
   • Axis Powered by Genetec: Click Delete device.
   The device and all its data, including any recordings, are deleted from your system. Any associated entities, such as doors, cameras, and so on, are also deleted.
4. If you delete a Genetec Cloudlink that is connected to an intrusion panel, delete the Genetec™ Intrusion Bridge that is associated to the Cloudlink:
   1. From the homepage in Genetec Configuration desktop, open the Intrusion detection task.
   2. From the entity browser, select the Intrusion Manager and click the Genetec Intrusion Bridge tab.
   3. Select the Genetec Intrusion Bridge associated with the Cloudlink and click Delete ().
      
   CAUTION:

   This action cannot be undone.