Deleting devices

2026-07-15Last updated

To remove devices that are no longer required or are in an error state, you can delete them from Security Center SaaS.

Procedure

  1. From the Configuration task, click Devices, and select the device you want to delete.
    Tip:
    If the device list is long, you can search for a camera by name or IP address, or by using filters.
  2. In the side pane, click More () and then click Delete.
  3. If you’re deleting a camera, in the Delete dialog, click Delete camera or Delete cameras.
    Note:
    In the Configuration task, multisensor camera sensors are grouped together in a consolidated device view. Regardless of whether you delete one sensor or the entire camera, all associated sensors are also deleted.
  4. If you’re deleting an appliance, in the Delete dialog, enter the appliance name and click Delete or Delete device.
    The device and all its data, including any recordings, are deleted from your system. Any associated entities, such as doors, cameras, and so on, are also deleted.
  5. If you delete a Genetec Cloudlink that is connected to an intrusion panel, delete the Genetec™ Intrusion Bridge that is associated to the Cloudlink:
    1. From the homepage in Genetec Configuration desktop, open the Intrusion detection task.
    2. From the entity browser, select the Intrusion Manager and click the Genetec Intrusion Bridge tab.
    3. Select the Genetec Intrusion Bridge associated with the Cloudlink and click Delete ().
    CAUTION:
    This action cannot be undone.