2025-04-10Last updated
Delete a device that is no longer required or is in an error state, or delete a device
to enroll it again.
Procedure
-
In Genetec™ Configuration web, click Devices.
-
From the List view or Tile view, select
the device you want to delete.
-
In the Device information sidebar, click
More (
) and then click Delete.
-
If you’re deleting a camera, in the Delete dialog do one of the
following:
-
Single camera: Click Delete camera.
-
Multisensor camera: Click Delete cameras.
Note: In Configuration web,
multisensor camera sensors are grouped together in a
consolidated device view. Regardless of whether you delete one sensor or the entire
camera, all associated sensors are also deleted.
-
If you’re deleting an appliance, in the Delete dialog, enter the
appliance name and do one of the following:
- Genetec Cloudlink: Click Delete.
- Synergis Cloud Link: Click Delete device.
- Axis Powered by Genetec: Click Delete device.
The device and all its data, including any recordings are
deleted from your organization. Any associated entities, such as doors, cameras, and so on,
are also deleted.