Adding Hanwha direct-to-cloud cameras

2025-08-15Last updated

Before you can view, record, and upload video to Cloud Storage, you must add your Hanwha Vision direct-to-cloud (D2C) cameras in Security Center SaaS.

Before you begin

Procedure

  1. Using a web browser, connect to the camera and sign in.
  2. Click the Setup icon at the top of the camera screen.
    The Setup icon in the camera web page.
  3. From the navigation bar on the left, click Basic > IP & Port .
  4. In the IP address section, do one of the following:
    • Enable DNS setting by DHCP.
    • Specify DNS servers manually.
    Enable DNS by DHCP or enter your own DNS servers.
  5. Click Apply.
  6. In the navigation bar, click Basic > Date & Time :
    1. Confirm the Time zone and Daylight saving time, then click Apply.
    2. In the System time setup section, select Synchronize with NTP server and specify the NTP servers, then click Apply.
    Adjust system time, time zone, and NTP server settings.
  7. In the navigation bar, click Open platform > Open platform .
  8. Click (…) and select the Genetec Security Center SaaS Connector application, then click Install.
    Install the Genetec Security Center SaaS application.
  9. You will be asked to confirm the action. Click OK.
    Confirm the installation of the Genetec Security Center SaaS Connector application.
  10. Once the application is installed, click Go App.
    Go to the Genetec Security Center SaaS application.
  11. "Waiting to be added in Genetec Security Center SaaS" is displayed in a new window. It might take a few minutes for the message to appear.
    Copy the camera Serial number and User Secret.
    A message indicates that the camera is waiting to be added in Security Center SaaS.
  12. Sign in to Security Center SaaS.
  13. From the Devices page in Genetec™ Configuration web, click Add device.
    The configuration wizard opens.
  14. On the Type page, click Camera.
    Select Camera in the configuration wizard.
  15. On the Method page, click Direct-to-cloud and then click Hanwha.
  16. On the Activation page, enter the camera Serial number and Secret key and click Continue.
    Note:
    The Secret key in Security Center SaaS is called User Secret in the camera web page.
    Enter the serial number and secret of the device.
  17. On the Configuration page, enter the required information and click Continue.
    Enter the camera name and select a recording profile.
    The wizard's Summary page opens and shows that the camera has been added to Security Center SaaS.
    The Summary page shows that the camera has been added to Security Center SaaS.
  18. Click Close.
    The camera is added to the device list and becomes available after a few minutes.

After you finish

  • To configure basic camera settings, select the device and click the Settings tab in the side pane.
  • If you need to change camera settings that aren’t available in Genetec Configuration, sign in to the device.