Configuring Axis direct-to-cloud intercoms

To customize video settings and set how calls on your Axis direct-to-cloud intercom are handled in Security Center SaaS, you must configure the device's camera and intercom sensors.

1. From the Configuration task, on the Devices page, select an intercom.
2. In the side panel, click Sensors.
3. (Optional) Change the default camera settings for the intercom:
   1. Click the camera sensor.
   2. Click Settings.
   3. Configure the camera as required.
4. Click the intercom sensor.
5. From the Recipient of calls triggered by call button list, select the user who will receive calls when the intercom button is pressed.
   Important:

   If you don't select a user, pressing the intercom button produces a sound but doesn't initiate a call.
6. Select Device automatically answers incoming calls to have the intercom answer calls without ringing.
   This enables operators to use the intercom to initiate conversations with individuals who are in close proximity to the intercom.
7. Click Save.