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Setup guide
Install and connect your Security Center SaaS application.
Map design
Understanding maps in Security Center SaaS
Maps provide a visual representation of facilities and geographic locations, allowing operators to monitor entities, respond to events, locate equipment, and navigate the system more efficiently.

Pre-deployment guide
Review requirements, order, and activate your Security Center SaaS system.
Setup guide
Install and connect your Security Center SaaS application.
- Getting started
- User management
- Device management
- System automation
- Map design
  - Understanding maps in Security Center SaaS
    Maps provide a visual representation of facilities and geographic locations, allowing operators to monitor entities, respond to events, locate equipment, and navigate the system more efficiently.
  - Overview of the Map designer task
    Understand the purpose of each area of the Map designer workspace and the tools available for creating and editing maps.
  - Supported map objects
    Understand which map objects you can add to maps, how they appear, and what actions each object supports.
  - Map creation methods
    To create maps that match your environment, Security Center SaaS provides two map creation methods. The method you choose depends on whether you want to represent a floor plan or display entities in a geographic location.
  - About the Map Manager
    The Map Manager is the role responsible for managing the mapping resources used by Security Center SaaS. It manages map providers, KML objects, default maps, and map objects used as record types. It also acts as the map server for client applications and as the record provider for system entities placed on georeferenced maps.
  - Creating maps from image files
    You can create personalized site maps and building floor plans by importing their background images from image files.
  - Creating maps by connecting to a GIS
    You can create detailed road maps and large area maps by connecting to a supported GIS map provider.
  - Managing map presets
    Create, modify, delete, and configure default map presets so users can quickly access frequently used map views.
  - Configuring default information to display on maps
    You can configure which information appears by default when users open maps.
  - Adjusting the information displayed on maps
    To avoid obstructing important map details, you can adjust a layer’s opacity and set map object icons to automatically scale with the zoom level.
  - Configuring maps as floors of a building
    To navigate between maps quickly, you can designate two or more maps as floors of the same building.
  - Adding map objects
    To make your maps interactive, you must add map objects. Map objects graphically represent system entities, such as cameras, doors, and intrusion detection areas, as clickable objects on maps. They let you monitor and interact with your system without leaving the map.
  - Adding quick actions to map objects
    To let operators trigger an action directly from a map, you can add a double-click quick action to a map object represented by an icon.
  - Adding areas to your maps
    To let operators navigate between maps and monitor occupancy information, you can add areas to your maps and configure them as map links, people-count monitoring areas, or custom map objects.
  - Adding cameras to your maps
    Add cameras to a map so operators can monitor live video, camera events, alarms, recordings, and PTZ activity directly from the map.
  - Adding text, images, and shapes to your maps
    To mark points of interest, represent entities with custom graphics, or create map links, you can add text, images, rectangles, polygons, and ellipses to your maps.
  - Configuring mobile-user visibility on maps
    To display Security Center SaaS Operation users on georeferenced maps, grant Security Center SaaS users permission to view mobile users and enable location sharing on each mobile device.
  - Exporting or printing maps
    To share map information outside Security Center SaaS, you can export the current map view as a PNG, save it as a PDF, or print a physical copy.
User guide
Perform daily operations and monitor your facilities in the Security Center SaaS application.
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Set up and use ClearID in Security Center SaaS.
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Set up and use Federation in Security Center SaaS.
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Troubleshooting
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Supported devices
Review the supported devices list.
Supported features
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Technical support
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Glossary

Understanding maps in Security Center SaaS

2026-09-21

Maps provide a visual representation of facilities and geographic locations, allowing operators to monitor entities, respond to events, locate equipment, and navigate the system more efficiently.

Table 1. What you can do with maps
Capability	Description
Navigate maps	Pan, zoom, and move between maps.
View map information	Control the amount of information displayed on the map.
Use multiple monitors	Display maps across multiple monitors.
Monitor and respond to events and alarms	View alarms and events as they occur and take the appropriate actions directly from the map.
Monitor entity status	View the real-time status of cameras, doors, and other entities.
Track moving entities	Monitor vehicles and Genetec Mobile users.
Control entities	Perform supported actions such as operating cameras or unlocking doors.
Locate entities	Find and identify nearby entities.

Map search considerations

When you search a map for objects, addresses, or coordinates, keep the following in mind:

Searches in Genetec™ Operation list map objects and display them on any maps they are part of when selected.
Searches in Genetec™ Configuration only list map objects found on the selected map.
Coordinates and addresses can be used as search terms only on geographic and georeferenced maps.
Address searches must include the full street name with its suffix, or you can search by ZIP or postal code.