Signing in to an Axis Powered by Genetec device

2024-06-21Last updated

To configure an Axis Powered by Genetec door controller, you need to sign in to the AXIS device interface with a web browser.

What you should know

  • The AXIS device interface is the administrative web portal for the Axis Powered by Genetec device. For more information, see The device interface in the Axis Powered by Genetec Help.
  • There are two ways to sign in:
    • If you have not enrolled the device in Security Center SaaS, sign in directly to the device using a web browser.
    • If you have enrolled the device in Security Center SaaS, sign in from the Genetec™ Configuration device overview panel.

Procedure

To sign in directly from a web browser:
  1. Open a web browser, and enter https:// followed by the controller hostname or IP address.
    The Axis Powered by Genetec device is factory configured for DHCP. The default device hostname consists of AXIS-, followed by the device's MAC address. The MAC address is also the serial number. It can be found on a label at the bottom of the device or on the Axis Communications: Owner Authentication Key document included in the device packaging.
    Example: https://AXIS-B8A44F6554C4
  2. (First sign in only) Set the default administrator user password.
    If it is your first sign in, or if you performed a factory reset, the default administrator username is root without password. You set the password the first time that you sign in. For more information, see Set a new password for the root account in the Axis Powered by Genetec Help.
    Important: After setting the password, wait 5 minutes for the Synergis™ Softwire app to initialize.
  3. In the Sign in dialog box, enter the username and password, and then click Sign in.
    The AXIS device interface opens on the Status page or the last page that you visited.
To sign in from Genetec Configuration:
  1. From the device list, click the Axis Powered by Genetec device you want to connect to.
  2. In the Overview panel, click View credentials.
    The View credentials dialog box opens.
    View credentials dialog box.
  3. Click Open web interface.
    A new browser page named AXIS opens with the Sign in dialog box.
  4. Copy and paste the Username and Password from the View credentials dialog box to the Sign in dialog box, and click Sign in.
    The AXIS device interface opens on the Status page.