Adding cameras to a Genetec Cloudlink appliance using automatic discovery

2025-05-09Last updated

Use automatic discovery to add cameras on the local network to a Genetec Cloudlink™ appliance in Security Center SaaS.

Procedure

  1. From the Devices page in Genetec™ Configuration web, click Add device.
    The configuration wizard opens.
  2. On the Type page, click Camera.
    Note:
    Hardware types are greyed out if they are not included in your license or currently unsupported.
  3. On the Method page, click Genetec Cloudlink.
    The system searches for cameras automatically. A list shows discovered cameras that aren’t in the system.
    Important:
    Automatic discovery might detect cameras that aren’t officially supported in Security Center SaaS.

    For supported devices and firmware, see the Security Center SaaS Supported Device List.

  4. On the Activation page, select the required cameras and click Select.
    Tip:
    If the list is long, you can search for a camera by name or IP address.

    If a required camera wasn’t discovered, you can try to add the camera manually.

  5. On the Configuration page, enter the required information and click Continue.
    The wizard's Summary page opens, displaying details of the enrolled cameras.
  6. Click Close.
    The camera is added. You can close the dialog and perform other tasks while the camera is connecting.

After you finish

  • To configure basic camera settings, select the device and click the Settings tab in the side pane.
  • If you need to change any camera settings that aren’t available in Genetec Configuration, sign in to the device directly.