Applying a static IP to Genetec Cloudlink appliances

2024-10-07Last updated

If DHCP isn’t available, you must apply a static IP before using a Genetec Cloudlink™ appliance.

Procedure

  1. On a computer connected to the same subnet, open a web browser and connect to the appliance web page.
    The address is https://<appliance>, where <appliance> is the hostname or IP address of the Cloudlink. The default hostname is printed on the unit label beside Nom/Name.
    Note: Cloudlink appliances use a self-signed certificate. When connecting to the appliance, your browser might warn you that the connection is unsafe. If you get this warning message, ignore it and proceed with the connection.
    The appliance web page opens.
  2. Enter the username "admin" and your password, and then click Connect.
    If you’re connecting to the appliance for the first time, the default password is printed on the unit label beside PWD. You’ll be asked to change this password after logging on.
  3. From the homepage, click the Settings tab.
    The Interfaces page opens.
  4. Under Interfaces, enter the IP configuration for Ethernet port 1 and Ethernet port 2, if using an isolated camera network.
    The following values are required:
    • Static
    • IP Address
    • Subnet Mask
    • Default Gateway
    • DNS Settings
      Note: To add name servers and search domains, you must click Add after each entry.
  5. Click Save.
    The static IP configuration is applied. You might not be able to reconnect to the unit before moving it to the required location.