Applying a static IP to Genetec Cloudlink appliances

If DHCP isn’t available, you must apply a static IP before using a Genetec Cloudlink™ appliance.

1. On a computer connected to the same subnet, open a web browser and connect to the appliance portal.
   Go to https://<appliance>, where <appliance> is the hostname or IP address of the Cloudlink. The default hostname is printed on the unit label beside Nom/Name.

   To retrieve the IP address:

   • Use network discovery.
   • On Cloudlink 310 models, you can also connect a monitor to the appliance, which shows you a screen with networking information including the IP address.
   The appliance portal opens.

   Note:

   Cloudlink appliances use a self-signed certificate. When connecting to the appliance, your browser might warn you that the connection is unsafe. You can ignore this message and proceed.
2. Enter the username admin and your password, and click Sign in.
   If you’re connecting to the appliance for the first time, the default password is printed on the unit label beside PWD. You’ll be asked to change this password after signing in.

   Important:

   The new password can’t be recovered if lost. If you lose your password, perform a factory reset of the unit.
3. In the Settings section on the portal homepage, click the Network tab.
4. In Network settings on the General tab, click Static and enter the IP configuration for Ethernet port 1, and for Ethernet port 2 if using an isolated network.
   Note:

   To add name servers and search domains in DNS settings, you must click Add after each entry.
5. Click Save.
   The static IP configuration is applied. You might not be able to reconnect to the unit before moving it to the required location.