2025-06-06Last updated
If DHCP isn’t available, you must apply a static IP before using a Genetec Cloudlink™
appliance.
Before you begin
Best Practice: Set up the appliance in a pre-deployment
environment with DHCP and Universal Plug and Play (UPnP) enabled.
What you should know
- For the Cloudlink 210, as an alternative to applying a
static IP address from the appliance web page, you can also apply a static IP address from the touchscreen on the
appliance.
- By default, Cloudlink appliances use DHCP to obtain an IP address and are discoverable
by UPnP. If an IP address can’t be obtained from DHCP, the appliance automatically falls
back to a link-local address in the range of 169.254.0.0/16.
Procedure
-
On a computer connected to the same subnet, open a web browser and connect to the
appliance web page.
The address is
https://<appliance>
, where
<appliance>
is the hostname or IP address of
the Cloudlink. The default hostname is printed on the unit label beside
Nom/Name.
To retrieve the IP address:
- Use network discovery.
- On Cloudlink 310 models, you can also connect a monitor to the appliance, which
shows you a screen with networking information including the IP address.
The appliance web page opens.
Note: Cloudlink appliances
use a self-signed certificate. When connecting to the appliance, your browser might warn
you that the connection is unsafe. You can ignore this message and
proceed.
-
Enter the username adminand your password and click
Sign in.
If you’re connecting to the appliance for the first time, the default password is
printed on the unit label beside
PWD. You’ll be asked to change this password after
logging on.
Important: The new password can’t be
recovered if lost. If you lose your password, perform a factory reset of the
unit.
-
From the homepage, click the Settings tab.
The Interfaces page opens.
-
Under Interfaces, enter the IP configuration for Ethernet port 1,
and for Ethernet port 2 if using an isolated network.
Note: To add name servers and search domains, you must click
Add after each entry.
-
Click Save.
The static IP configuration is applied. You might not be able to reconnect to
the unit before moving it to the required location.
After you finish
Deploy the Cloudlink appliance in the static IP network.