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Adding Genetec Cloudlink appliances
After starting a Genetec Cloudlink™ appliance and connecting it to the network for the first time, you must add the appliance to Security Center SaaS before it can be used.
Adding cameras to a Genetec Cloudlink appliance manually
If automatic discovery doesn’t work or isn’t available, you must add cameras to a Genetec Cloudlink™ appliance manually in Security Center SaaS.

Pre-deployment guide
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Setup guide
Install and connect your Security Center SaaS application.
- Getting started
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- Device management
  - Adding devices
    To add your devices you can scan a QR code, enter the information manually, or automatically discover devices on the local network.
  - Adding Genetec Cloudlink appliances
    After starting a Genetec Cloudlink™ appliance and connecting it to the network for the first time, you must add the appliance to Security Center SaaS before it can be used.
    - Applying a static IP to Genetec Cloudlink appliances
      If DHCP isn’t available, you must apply a static IP before using a Genetec Cloudlink™ appliance.
    - Adding cameras to a Genetec Cloudlink appliance using automatic discovery
      Use automatic discovery to add cameras on the local network to a Genetec Cloudlink™ appliance in Security Center SaaS.
    - Adding cameras to a Genetec Cloudlink appliance manually
      If automatic discovery doesn’t work or isn’t available, you must add cameras to a Genetec Cloudlink™ appliance manually in Security Center SaaS.
  - Adding Synergis Cloud Link appliances
    After you’ve connected to your Synergis™ Cloud Link appliance for the first time, add it to Security Center SaaS before using it.
  - Adding Axis direct-to-cloud cameras
    Before you can view, record, and upload video to Cloud Storage, you must add your Axis direct-to-cloud (D2C) cameras in Security Center SaaS.
  - Adding Bosch direct-to-cloud cameras
    Before you can view, record, and upload video to Cloud Storage, you must add your Bosch direct-to-cloud (D2C) cameras in Security Center SaaS.
  - Adding i-PRO direct-to-cloud cameras
    Before you can view, record, and upload video to Cloud Storage, you must add your i-PRO direct-to-cloud (D2C) cameras in Security Center SaaS.
  - Adding Axis Powered by Genetec devices
    After unpacking and connecting the Axis Powered by Genetec device to your company LAN, you must add the device to Security Center SaaS before it can be used.
  - How fisheye cameras work in Security Center SaaS
    Security Center SaaS supports the enrollment of fisheye cameras and can dewarp live and playback video from direct-to-cloud and managed Archiver cameras.
  - How privacy protection works in Security Center SaaS
    In Security Center SaaS, privacy protection anonymizes video by pixelating parts of a video stream where movement is detected. The identity of individuals or moving objects is protected, without obscuring movements and actions or preventing monitoring.
  - How events work in Security Center SaaS
    An event is a record of an activity or incident that occurred in the system. Security personnel can monitor events in real time and investigate them later. Events can also trigger automations in the system.
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Glossary

Adding cameras to a Genetec Cloudlink appliance manually

2024-09-27

If automatic discovery doesn’t work or isn’t available, you must add cameras to a Genetec Cloudlink™ appliance manually in Security Center SaaS.

Before you begin

Ensure that the Cloudlink appliance is online.
Have the camera IP address, username, and password ready.

What you should know

Cameras must be on the same subnet as the associated Cloudlink appliance.
Only Axis or ONVIF-compliant cameras are currently supported.

Procedure

From the Devices page in Genetec™ Configuration web, click Add device.
In the Searching for cameras dialog, click Use device information.
In the Add device dialog, click IP address, username, and password.
Enter the required information and click Continue.
The camera is added.
Click Finish.

After you finish

To configure basic camera settings, select the device and click the Settings tab in the side pane.
If you need to change any camera settings that aren’t available in Genetec Configuration, sign in to the device directly.