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Deployment guide
Learn how to install and connect your Security Center SaaS application.
Device management
Adding Genetec Cloudlink 310 appliances
After starting Genetec Cloudlink™ 310 and connecting the appliance for the first time, you must add the appliance to Security Center SaaS before it can be used.
Adding cameras to Genetec Cloudlink 310 manually
If automatic discovery doesn’t work or isn’t available, you must add cameras to Genetec Cloudlink™ 310 manually in Security Center SaaS.

Deployment guide
Learn how to install and connect your Security Center SaaS application.
- Getting started
- Requirements
- User management
- Device management
  - Adding devices
    To add your devices you can scan a QR code, enter the information manually, or automatically discover devices on the local network.
  - Adding Axis direct-to-cloud cameras
    Before you can view, record, and upload video to Cloud Storage, you must add your direct-to-cloud (D2C) cameras in Security Center SaaS.
  - Adding Axis Powered by Genetec devices
    After unpacking and connecting the Axis Powered by Genetec device to your company LAN, you must add the device to Security Center SaaS before it can be used.
  - Adding Genetec Cloudlink 310 appliances
    After starting Genetec Cloudlink™ 310 and connecting the appliance for the first time, you must add the appliance to Security Center SaaS before it can be used.
    - Applying a static IP configuration to Genetec Cloudlink 310
      If DHCP is not available on your network, you must apply a static IP configuration to Genetec Cloudlink™ 310 before it can be used.
    - Adding cameras to Genetec Cloudlink 310 using automatic discovery
      Use automatic discovery to add cameras on the local network to the Genetec Cloudlink™ 310 appliance in Security Center SaaS.
    - Adding cameras to Genetec Cloudlink 310 manually
      If automatic discovery doesn’t work or isn’t available, you must add cameras to Genetec Cloudlink™ 310 manually in Security Center SaaS.
  - Adding Synergis Cloud Link appliances
    After you’ve connected to your Synergis™ Cloud Link appliance for the first time, add it to Security Center SaaS before using it.
  - How privacy protection works in Security Center SaaS
    In Security Center SaaS, privacy protection anonymizes video by pixelating parts of a video stream where movement is detected. The identity of individuals or moving objects is protected, without obscuring movements and actions or preventing monitoring.
- Federation through reverse tunneling
User guide
Learn about Security Center SaaS.
Genetec ClearID User Guide
Learn how to set up and use ClearID in Security Center SaaS.
Additional resources
Review the supported device list and other resources.
Glossary

Adding cameras to Genetec Cloudlink 310 manually

2024-08-01

If automatic discovery doesn’t work or isn’t available, you must add cameras to Genetec Cloudlink™ 310 manually in Security Center SaaS.

Before you begin

Ensure that the Cloudlink 310 is online.
Have the camera IP address, username, and password ready.

What you should know

Cameras must be on the same subnet as the associated Cloudlink 310 appliance.
Only Axis or ONVIF-compliant cameras are currently supported.

Procedure

From the Devices page in Genetec™ Configuration web, click Add device.
In the Searching for cameras dialog, click Use device information.
In the Add device dialog, click IP address, username, and password.
Enter the required information and click Continue.
The camera is added.
Click Finish.

After you finish

To configure basic camera settings, select the device and click the Settings tab in the side pane.
If you need to change any camera settings that aren’t available in Genetec Configuration, sign in to the device.