Controlling PTZ cameras

To monitor or control your PTZ cameras, use the Monitoring task in Genetec™ Operation desktop or Genetec™ Operation web.

What you should know

PTZ configuration controls are only accessible through Genetec™ Operation desktop. Only zoom controls (+ and -) and preset selection are available in Genetec™ Operation web.

• Not supported in Operation desktop: PTZ lock and direction buttons.
• Not supported in Operation web: PTZ lock, direction buttons, area zoom, point-and-click, and creating presets.

In Operation desktop, point-and-click control replaces traditional directional buttons, operators now click in the video stream to reposition the camera.

Tip:

If the dome camera icon () is displayed in Operation web or Operation desktop, PTZ functions are supported for that camera.

For more information about devices and the associated firmware that support PTZ functions, see the Feature Matrix in the Security Center SaaS Supported Device List.

1. Launch Genetec Operation desktop and open the Monitoring task.
2. To display a PTZ camera, double-click or drag it from the area view into a tile.
3. To expand the tile, double-click the tile.
4. Zoom in and out one of the following ways:
   • To quickly zoom in and out, in the PTZ widget, use the + and - controls. The PTZ speed slider () next to the zoom controls defines the zoom speed.
   • Move your mouse pointer over the video tile, and then move the blue zoom slider control up to zoom in or down to zoom out.
   • Use your mouse wheel to zoom in and out.

   

5. To zoom into a specific area, draw a box on the video image in the tile to move the camera and zoom in for a closer view.

   

   Note:

   This function is only available if your PTZ camera supports the zoom box or area zoom feature.
6. To recenter the camera view, click in the video image to recenter in that direction.
   Note:

   This function is only available if your PTZ camera supports the center-on-click feature. Clicking multiple times makes the camera turn more.

1. Launch Genetec™ Operation web.
2. In the Tiles view, to display a PTZ camera, double-click or drag it from the area view into a tile.
3. To expand the tile, double-click the tile.
4. Zoom in and out one of the following ways:
   • To quickly zoom in and out, in the camera tile click PTZ mode (), then use the + and - controls.
   • Use your mouse wheel to zoom in and out.